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Hyundai Internet Sales Team Lead at Fitzgerald Auto Mall of Annapolis

Gaithersburg, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Apr, 26

Salary

0.0

Posted On

06 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lead Handling, Customer Service, Communication, CRM, Follow-Up, Sales, Appointment Setting, Nurturing Leads

Industry

Motor Vehicle Manufacturing

Description

Description Hiring Immediately, Hyundai Internet Sales Team Lead with Growth Potential to Management Level Fitzgerald Auto Mall is seeking Automotive Internet Sales Team Lead to add to our growing Hyundai sales department! Our sales are on the rise, and we need energetic people that love customer service to help us keep up with increased traffic. ISM Key Responsibilities: Lead Handling & Response Respond to all inbound leads (website, OEM, third-party, phone, chat, text) within dealership time standards Make timely outbound calls, texts, and emails to engage and qualify prospects Set and confirm showroom and virtual appointments Maintain accurate notes and activity tracking in the CRM Customer Experience Provide clear, friendly, and professional communication at every touchpoint Answer vehicle availability, pricing, trade-in, and financing questions accurately Build rapport and trust while guiding customers through the buying process Ensure a seamless handoff to showroom sales staff Follow-Up & Nurturing Execute dealership follow-up processes for unsold and sold customers Maintain consistent contact until the customer purchases or opts out Re-engage lost or aging leads according to store standards CRM & Process Adherence Log all customer interactions in the CRM Follow dealership lead handling standards, scripts, and workflows Meet or exceed response time, appointment set, and show rate goals BENEFITS Generous pay plan. Positive and family friendly atmosphere. Proven training program, we care about your success. Benefits available – Health, Dental, 401k, Paid Time Off. Equal Opportunity Employer. Apply now to submit your resume. Applicants must be 18 years or older and be authorized to work in the US. Applicants must have a valid driver’s license.

Responsibilities

The Automotive Internet Sales Team Lead is responsible for handling inbound leads, responding promptly, and ensuring a positive customer experience. They also manage follow-up processes and maintain accurate records in the CRM.