I.T. Desktop Coordinator at Yusa Corporation

Washington Court House, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Aug, 26

Salary

0.0

Posted On

19 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Help Desk Support, Desktop Application Support, Hardware Configuration, User Account Management, Network Connectivity, Video Conferencing, Software License Management, New Hire Orientation, Office 365 Administration, Windows Migration, Active Directory, VMWare, Microsoft Intune, MDT, Problem Solving, Technical Aptitude

Industry

Motor Vehicle Manufacturing

Description

Description POSITION SUMMARY Maintain Help Desk Activities. Maintain functionality of all Desktop/Laptop related activities. Provide support in relation to the specific responsibilities listed below. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s) · Support all desktop applications including Word, Excel, Outlook, PowerPoint, Microsoft Teams, etc. · Configure/Install all new computers (desktop and laptop) · Support Associates thru Helpdesk activities. · Support video conference activities. · Support panaboard activities. · User creation and maintenance · Basic network connectivity · Support all Desktop/Laptop hardware issues. · Maintain accurate records of all hardware and software license agreements. · Conduct new hire orientation training for all new/promoted associates that will be accessing the computer network for the first time and continuing education for all associates. · Support emerging specialty systems (Novar eclectic monitoring, MTS test works, CNC, wastewater treatment monitoring, etc.) · Able to perform limited after-hours and remote work. On call one week per month. POSITION QUALIFICATIONS Competency Statement(s) · Accountability - Ability to accept responsibility and account for his/her actions. · Accuracy - Ability to perform work accurately and thoroughly. · Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience. · Detail Oriented - Ability to pay attention to the minute details of a project or task. · Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards. · Organized - Possessing the trait of being organized or following a systematic method of performing a task. · Reliability - The trait of being dependable and trustworthy. · Responsible - Ability to be held accountable or answerable for one’s conduct. · Technical Aptitude - Ability to comprehend complex technical topics and specialized information. · Decision Making - Ability to make critical decisions while following company procedures. · Problem Solving - Ability to find a solution for or to deal proactively with work-related problems. · Conceptual Thinking - Ability to think in terms of abstract ideas. · Judgment - The ability to formulate a sound decision using the available information. Requirements Education: Associate degree (two-year college or technical school) preferred Experience: At least five years related experience Computer Skills: 2 years Office 365 (administration a plus), Windows Migration (10 to 11 a plus), Active Directory and group policies, VMWare and server experience a plus, experienced with imaging solutions (prefer Microsoft Intune or MDT) Certificates & Licenses: CompTIA A+ or similar certifications preferred

Responsibilities

Maintain help desk activities and ensure the functionality of all desktop and laptop hardware and software. Provide technical support for applications, network connectivity, and specialty systems while managing user accounts and hardware records.