I.T Field Technician at MBI IT Services
Kingston, ON K7L 3S5, Canada -
Full Time


Start Date

Immediate

Expiry Date

22 Nov, 25

Salary

28.0

Posted On

23 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Technical Manuals, Windows Phone, Technical Documentation, Windows, Operating Systems, Training, Procedural Documentation, Travel, Communication Skills, Android

Industry

Information Technology/IT

Description

INTERESTED IN WORKING WITH THE PROVINCIAL GOVERNMENT?

We are currently hiring for a contract I.T Field Service Technician job in Kingston, ON. You must have 1-3 years of experience in this role and have a strong knowledge of Windows 7. Experience in Desktop Support, Laptops, Servers, Printers, Hardware Support, and iMac. POS experience is a plus but not required. The ideal candidate would have good communication skills, be customer friendly, and should be comfortable traveling long distances.
Duration: 12 months (possibility of an extension).

REQUIREMENTS:

  • Available to work extended hours including weekends and evenings for the duration of the contract.
  • Strong written and verbal communication skills.
  • High school diploma and college or university enrollment/degree.
  • 2+ years experience working as a break/fix Field IT technician and or lead break/fix Field IT technician.
  • Excellent technical knowledge of hardware and Windows 7, and Windows 10 operating systems.
  • Working technical knowledge of current protocols, operating systems, and standards.
  • Able to read and understand technical manuals, procedural documentation, and OEM guides.
  • Able to develop and interpret technical documentation for training and end-user procedures.
  • Familiar with personal computers/printers/wireless connectivity devices.
  • Possession and use of an owed car for travel between locations.
  • Android 4.4+ or Apple iOS9+ or Windows Phone 8+ including a data package to receive emails and instant messaging.
  • Ability to lift a 20 lbs. box from the floor to a tabletop surface.
Responsibilities
  • Maintains, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
  • Documents, maintains, upgrades, or replaces hardware and software systems.
  • Supports user account information including rights, security, and systems groups.
  • Trains employees, identifies and repairs product failures, orders, and replaces parts as needed.
  • Determines and recommends which products or services best fit the customers’ needs.
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