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I.T. Technician at FABER & BRAND, LLC

Columbia, Missouri, United States -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

30.0

Posted On

15 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Troubleshooting, SQL, Workflow Automation, Data Analysis, Hardware Support, Pattern Recognition, Problem Solving, Communication, Programming

Industry

Legal Services

Description

Description Faber & Brand, LLC is a growing law firm specializing in debt collection across 9 states. We are seeking an inquisitive individual interested in developing a broad range of technical skills to join our I.T. Team. The selected candidate will receive extensive training introducing them to industry specific software and workflow automation. Benefits: Comprehensive benefits package including 401(k), health insurance, and Paid Time Off Responsibilities: Troubleshoot data driven automations Create and revise templates for legal documents using conditional fields and tags Write SQL queries to address business questions and concerns Analyze and identify errors or gaps in logic Assist office staff with hardware requests and malfunctions Review and complete tasks through support portal Training Objectives: Learn to navigate and troubleshoot legal collections software Work with I.T. ticket board Become familiar enough with database structure to produce SQL reports Gain understanding of workflows Requirements Analysis - Review existing templates and workflows to identify issues Pattern Recognition - Identify repeat or related issues Problem Solving - Propose solutions or inquire with other I.T. Staff to develop solutions Communication - Clearly explain identified issues and/or proposed solutions to other I.T. Staff Programming Language - Beginner level familiarity with at least one programming language

Responsibilities

The role involves troubleshooting data-driven automations and writing SQL queries to address business needs. Additionally, the technician will support office staff with hardware malfunctions and manage tasks via a support portal.