Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

I11 - Application Support Engineer (034) at FPT Asia Pacific Pte Ltd

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

16 Jun, 26

Salary

0.0

Posted On

18 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sql, Postman, Api Testing, Troubleshooting, Application Support, It Operations, Splunk, Dynatrace, Appdynamics, Linux, Windows, Aws, Azure, Gcp, Java, Python

Industry

IT Services and IT Consulting

Description

Responsibilities Manage and oversee Business-As-Usual (BAU) activities to ensure application stability and operational efficiency Monitor critical systems and respond to alerts, resolving issues or escalating when necessary Investigate, troubleshoot, and resolve application incidents in collaboration with users, vendors, and internal teams Support application deployments, upgrades, patches, and release validation (including UAT) Coordinate with infrastructure teams on server, network, and system-related changes or upgrades Perform API testing and validation to support issue resolution and system integration Maintain accurate documentation for incidents, resolutions, and support procedures Ensure timely communication and coordination across stakeholders to minimize business impact Requirements 2–4 years of experience in application support, IT operations, or technical support roles Strong analytical and problem-solving skills with hands-on troubleshooting experience Working knowledge of SQL and database concepts Familiarity with API testing tools such as Postman Understanding of application architecture, system integrations, and REST APIs Basic programming or scripting knowledge (e.g., Java, Python, JavaScript, or Shell) Experience with monitoring tools (e.g., Splunk, Dynatrace, AppDynamics) is an advantage Familiarity with Linux and/or Windows environments Exposure to cloud platforms (e.g., AWS, Azure, or GCP) is a plus Understanding of SDLC and incident management processes Strong communication and stakeholder management skills Ability to work in a fast-paced environment and manage multiple priorities Diploma or Degree in Information Technology, Information Systems, or related field

Responsibilities

The role involves managing Business-As-Usual (BAU) activities to maintain application stability, monitoring critical systems, and resolving application incidents through investigation and troubleshooting. This includes supporting deployments, upgrades, and performing API testing and validation.