COME AND JOIN OUR TEAM!

We are looking for a dedicated Verification Technician to join our team. In this crucial role, you will be responsible for the preparation, validation, and investigation of regulatory performance data relating to Interruption to Supply (I2S) events and DG2, DG3, and DG5 events. Your work will directly support operational performance reporting for management and regulatory bodies, including contributions to the company Yearbook and OFWAT audits.
You will act as the main point of contact for extracting and verifying data from core systems such as SAP and EMP, ensuring accuracy, reliability, and compliance with regulatory standards.

WHAT DOES IT TAKE TO BE A I2S VERIFICATION TECHNICIAN AT ANGLIAN WATER?

We’re looking for a methodical and analytical individual with a keen eye for detail and a strong ability to interpret and validate operational data. Someone who thrives in a technical environment where their organisational skills and commitment to data integrity can make a real impact.

• Strong focus on customers and service quality
• Team player with a collaborative approach
• Committed to continuous improvement and learning
• Ability to make informed decisions and apply technical expertise practically
• Understanding of regulatory procedures and compliance
• Knowledge of SAP data retrieval, GIS systems, ARTS2000, DWSMT
• Knowledge of water distribution systems and causes of DG2/DG3
• Wastewater operational knowledge relating to DG5
• Highly numerate and literate
• Advanced IT and database management skills
• Strong MS Excel skills
• Excellent communication skills
• Strong organisational and time management skills

• Prepare, validate, and analyse I2S event data, producing regular reports including weekly communications and monthly Management Board updates.
• Investigate I2S events, identifying causes and verifying outcomes through interrogation of systems and field team engagement.
• Support the preparation of data for annual internal and external regulatory audits.
• Manage the collation and validation of DG2 and DG5 event data, ensuring the highest levels of data quality and compliance.
• Initiate and process GSS payments for DG2, DG3, and DG5 events.
• Maintain and improve Regional event registers and support risk mitigation activities.
• Actively contribute to operational and strategic improvements through data-driven insights and recommendations.