IAM ISA Solution Center Manager at Citi

Taguig, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

0.0

Posted On

25 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Information Security, Risk Assessment, Team Management, Communication, Analytical Skills, Relationship Management, System Security, Process Improvement, Compliance, Ethical Judgment, Service Delivery, Cybersecurity, Entitlement Management, System Development Lifecycle, IS Certifications, Professional Development

Industry

Financial Services

Description

The Global ID Administration (GIDA) Manager is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to prevent, monitor and respond to information/data breaches and cyber-attacks. The overall objective of this role is to ensure the execution of Information Security directives and activities in alignment with Citi's data security policy. Responsibilities: Ensure the volume, quality, and timeliness of service delivered by the team Provide security oversight for new systems and major system releases by reviewing system security capabilities Recommend system improvements and approve design changes as part of the system development lifecycle Develop new/improved procedures and process control manuals Manage and oversee the tasks and professional development of a GIDA team Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Qualifications: 5-8 years of relevant experience IS certifications or willingness to earn within 12 months of joining Consistently demonstrates clear and concise written and verbal communication Proven influencing and relationship management skills Proven analytical skills Education: Bachelor’s degree/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. GIAM manages the principle of least privilege by providing Citi staff and clients with seamless and secure access to the resources they need at the right time with efficient, resilient operations and the right embedded controls. This role will help maintain critical "Run the Bank" operations, particularly the effective management of the first line support. This 24/7 team provides essential support for entitlement management across various channels, including ServiceNow tickets, a phone support line, and the crucial Severity Line for major outages. Qualifications: 5-8 years of relevant experience IS certifications or willingness to earn within 12 months of joining Consistently demonstrates clear and concise written and verbal communication Proven influencing and relationship management skills Proven analytical skills Education: Bachelor’s degree/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Information Security ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Responsibilities

The IAM ISA Solution Center Manager is responsible for leading a team to prevent, monitor, and respond to information/data breaches and cyber-attacks. This role ensures the execution of Information Security directives in alignment with Citi's data security policy.