ABOUT CLIENT

leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise. Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays.

TYPE OF HIRE : CONTRACT/FULLTIME

Description:
We are looking for a highly motivated individual to join our authentication and identity management reliability engineering group in an agile team structure. The successful candidate will be part of a team responsible for supporting critical firm authentication identity management infrastructure and utilities. An ideal candidate would be enthusiastic about infrastructure stability, innovation and intelligent monitoring of authentication and identity systems.

Experience:

• 5 to 6 years of experience working in the Identity and Access Management domain.
• ITIL, CISSP, any SRE certifications (optional).

Responsibilities:

• Providing senior-level support for firm authentication and identity management solutions. Solutions range from industry-standard applications to homegrown tooling.
• Debug issues at all levels of the stack
• Assist in implementing related long-term stability and observability improvements focused on issue symptoms.
• Participate in an on-call rotation responding to PagerDuty alerts.
• Document and measure every action taken, with the goal of the automation of repetitive manual efforts.
• Create operational tooling (as required) for support team usage.
• Participate on calls with internal users and external clients or vendors when required.

Technical Skills:

• An acute understanding of: 1. Identity and Access Management products 2.General network and enterprise security standards and concepts
• Basic knowledge of the components of operating system administration on Windows and Linux [Redhat] platforms
• A deep knowledge of scripting and automation languages such as PowerShell, Python and UNIX Shells. Some Ansible, Java, Groovy, C/C++ and other languages are a bonus.
• Experience working with large enterprise architecture.

Soft Skills:

• Active interest in IDM, Cryptography, and Information Security.
• Excellent written and oral English communication skills: capable of writing comprehensive documentation, making presentations to an internal audience and interacting positively with upper management, colleagues and customers.
• Independent problem-solving, highly motivated and self-directing.
• Comfortable working in a support role with end user interaction and with periodic on-call

• Providing senior-level support for firm authentication and identity management solutions. Solutions range from industry-standard applications to homegrown tooling.
• Debug issues at all levels of the stack
• Assist in implementing related long-term stability and observability improvements focused on issue symptoms.
• Participate in an on-call rotation responding to PagerDuty alerts.
• Document and measure every action taken, with the goal of the automation of repetitive manual efforts.
• Create operational tooling (as required) for support team usage.
• Participate on calls with internal users and external clients or vendors when required