IBA Account Handler (Insurer) at Ardonagh Europe

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Full Time

Start Date

Immediate

Expiry Date

09 Jul, 26

Salary

0.0

Posted On

10 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IBA Account Handling, Bureau Insurance, Non-Bureau Insurance, Account Reconciliation, Cash Allocation, Premium Settlement, Stakeholder Management, MS Office, Communication Skills, Reinsurance, Global XB, Websure, Compliance, Data Analysis, Problem Solving

Industry

Insurance

Description

Context for the Role: The role has responsibility for the management of a portfolio of Orvia Underwriting Ltd Bureau and Non-Bureau Insurer accounts reporting to the IBA Manager. Purpose of the Role: The primary purpose of the role is the settlement and collection of Ardonagh Specialty premiums and return premiums to / from both Bureau and Non-Bureau insurance markets. Includes responsibility for arranging appropriate payments to Non-Bureau insurers, account reconciliation, identification and completion of potential offsets, cash allocation and resolution of queries. The role is also responsible for working with the Business Units to resolve queries preventing the release of collected Bureau premiums and the allocation of signings that do not auto match. Key Role Accountabilities: 1) Perform reconciliations of Non-Bureau insurers statements received. 2) Follow up on actions and queries as required from the reconciliation. 3) Arrange payment of payable balances to the Non-Bureau insurers and produce suitable documentation to provide to the insurers to enable reconciliation. 4) Ensure any premium subject to a PPW / PPC is settled in accordance with the payment terms. 5) Collect return premiums from Non-Bureau insurers promptly and within agreed procedures and timeframes. 6) Identify and action suitable offsets on the Non-Bureau Insurer ledgers to ensure debtor balances are collected promptly. 7) Settle balances to Bureau insurers in accordance with department procedures and raise queries with the appropriate Business Unit in relation to any collected premium or treaty balance that cannot be released. 8) Liaise with insurers, the IBA Client Team and Business Unit to resolve queries on the insurer statements. 9) Handle Notice of Cancellations to conclusion including liaising with the relevant departments. 10) Contact insurers using various written and verbal mechanisms to obtain the necessary information to resolve queries. 11) Keep suitable records of all communications sent including the updating of the applicable PAS query notes. 12) Build and manage relationships with key internal and external stakeholders to ensure the success of the project. 13) Ensure compliance with appropriate group policies and procedures. 14) Ensure successful completion of training and assessment exercises as assigned from the Compliance and Training Departments. Other responsibilities and activities as required. Qualifications & Experience: Previous IBA experience is required together with experience of handling Bureau IBA and Reinsurance accounts. Global XB & Websure system knowledge preferable but not essential. Person Specification: Able to influence various stakeholders both internally and externally. IBA experience including Bureau. MS Office skills. Good communication skills – written and verbal. Organised. Presentable. Determined and resilient. Orvia Underwriting is a pan‑European MGA built on connection and capability—delivering precise, insight‑driven underwriting and exceptional service for brokers and insurer partners. At Orvia Underwriting, we believe in connection through expertise. Our pan‑European platform brings together the strongest underwriting talent in the industry. Orvia is a home for specialists who want to push boundaries, learn from one another, and consistently deliver market‑leading results. We connect brokers and insurance capacity through deep underwriting expertise and a culture defined by collaboration and trust. Our success is built on strong relationships and a shared commitment to delivering the right outcomes for our partners. Service is our competitive edge. Fast, reliable and responsive, we are built around the needs of brokers. Powered by deep capacity partnerships, our underwriting combines speed, precision and consistency, strengthening confidence at every interaction. A destination for exceptional talent. Attracting and developing top underwriting professionals is central to our ambition. We invest in our people, creating opportunities to grow, lead and shape the future of underwriting at Orvia. #ORV

Responsibilities

The role involves managing a portfolio of insurer accounts, focusing on the settlement and collection of premiums for both Bureau and Non-Bureau markets. Responsibilities include account reconciliation, cash allocation, and resolving queries with business units and external stakeholders.