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IBH: Front Desk Agent at Boyne Resorts

Petoskey, Michigan, United States -

Full Time

Start Date

Immediate

Expiry Date

08 May, 26

Salary

0.0

Posted On

07 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Cash Handling, Phone Etiquette, Multitasking, Patience, Politeness, Communication, Problem Solving, Time Management, Attention to Detail, Knowledge of Resort Services, Guest Relations, Administrative Skills, Teamwork, Professionalism, Computer Skills

Industry

Hospitality

Description

Overview Inn at Bay Harbor is a Boyne Resorts property nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else. Some perks of working full time year-round for Inn at Bay Harbor include: A free Golf Pass and Ski Pass for both you and your family Free Adventure Center privileges at both The Highlands and Boyne Mountain Up to 50% off at the various Boyne Resorts Restaurants 30% off Spa treatments at the Inn at Bay Harbor and Boyne Mountain Free Passes to Avalanche Bay Water Park at Boyne Mountain Discounts on Boyne Resorts lodging for Friends and Family Tuition Reimbursement PTO and Paid Sick Leave Health/Dental/Vision Insurance The Front Desk Agent will be responsible for handling front office reception and administration duties. This includes, but is not limited to: warmly greeting each and every guest and colleague, answering phones, handling company inquiries, completing guest registration and room assignment, as well as cashier work. Candidate must possess ability to handle a variety of tasks/requests at one time, and the ability to deal with a diverse set of individuals. Patience and politeness is key. Responsibilities Welcome, greet, and make guests feel comfortable and valued for the duration of their visit Properly perform check-in/check-out procedures in regards to guest accounts Keep accurate account of monies in cash drawer Answer phones Respond promptly and courteously to any guest request Keep professional attitude and demeanor during all guest interactions Demonstrate a working knowledge of resort services/functions and community events, including details such as: dates/times/locations Qualifications Must be available weekends, weeknights, and holidays Applicants must be 18 years old Long periods of standing required Computer skills are mandatory

Responsibilities

The Front Desk Agent is responsible for handling front office reception and administration duties, including greeting guests, answering phones, and managing guest registrations. They must maintain a professional demeanor and respond promptly to guest requests.