IBMI SYSTEM ADMINISTRATOR

The IBMi System Administrator will partner with IBM i Operators and IBM i Associate System Administrators to ensure the customer’s IBM i environment including hardware, operating system and associated LPPs (License Program Products) are performing to meet customer expectations and documented SLAs.

• Respond quickly and accurately to customer inquiries
• Perform checks on multiple aspects of the customer environment including backup status, system disk usage, problem entries in message queues, and abnormal job status
• Develop and execute remediation plan on any identified issues
• Create reporting for periodic review with customers on overall performance, issue resolution, and project status
• Develop customized project plans for items such as OS updates, PTF updates, FSP and HMC updates and system migrations
• Perform PTF and operating system updates and upgrades
• Perform HMC and FSP updates
• Respond to and resolve escalation requests from IBM I Associate System Administrators and Operators