We currently have an opportunity for an experienced instrumentation, control & automation (ICA) technician to join our clean water team to be based out of Hampton, TW12 2ES.
As a successful candidate, you will be working with multi-disciplinary teams, alongside a range of operational teams such as systems, mechanical and electrical technicians.
You will be responsible for installing, modifying, and commissioning new plant equipment to relevant standards. Diagnose and repair faults on systems and plants. Proactively identifying and reporting works for enhancement and delivering cost-effective improvements to assets and systems.
This is an excellent opportunity to make a real difference to Thames Water’s environmental impact, and you will be actively helping to reduce pollution from our sites.

What you’ll be doing as the ICA Technician

• Ensuring the health, safety and well-being of yourself, colleagues, contractors, and visitors is always my top priority by displaying the correct behaviours at all times, by complying with the Health and Safety at Work regulations and Thames Water’s Health and Safety guidelines.
• Carrying out instrumentation, control and automation maintenance on a variety of wastewater assets, including planned maintenance and defect maintenance, along with installing, modifying and commissioning new plant equipment to relevant standards, and diagnosing and repairing faults on systems and plants. Proactively identifying and reporting follow-up work or areas for enhancement.
• Record work and asset information to improve business performance, along with identifying possible future risks and recommending changes in the course of your day-to-day work and to raise these for resolution as required.
• Provide specialist technical advice where appropriate with up-to-date technical knowledge, along with coaching, training and developing staff under their supervision, including the apprenticeship programme.
• To deliver an excellent customer experience and positively contribute to overall customer satisfaction. Interacting with all of our customers (internal & external) in a timely, professional, efficient, respectful and polite manner.

WHO ARE WE?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.
Learn more about our purpose and values
Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.
So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.
Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.
Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

WHAT YOU SHOULD BRING TO THE ROLE

To thrive in this role, the essential criteria you’ll need are:

• Ideally, you will be qualified to HNC level or otherwise NVQ level 3 (or equivalent) in an instrumentation, control and automation discipline.
• Preferable for you to have an 18th Edition (BS7671) qualification.
• A good, practical understanding of operational plant and control systems is essential.
• An understanding of Wonderware and Clear SCADA is desirable.
• Knowledge and experience working with relay logic and PLCs (Rockwell & Alan Bradley), which will include management and programming.
• The ideal candidate will have the ability to read and fault-find from circuit diagrams, as well as have previous experience with inverter drives.
• We are looking for someone with experience in calibration and maintenance of front-line instrumentation.
• A problem solver, able to identify potential issues and implement solutions, or escalate if required.
• An excellent communicator, providing technical expertise to Internal and External staff and contractors.
• Resilient, adapting to the pressures of work and working in a constantly changing environment.
• Ability to work with minimum supervision, under own initiative, to design and meet standards.
• Knowledge and awareness of Health and Safety issues relevant to the industry.
• Team player who can work in many different teams, showing respect for others, providing helpful feedback and supporting the development of others.
• Full UK driving licence.

What you’ll be doing as the ICA Technician

• Ensuring the health, safety and well-being of yourself, colleagues, contractors, and visitors is always my top priority by displaying the correct behaviours at all times, by complying with the Health and Safety at Work regulations and Thames Water’s Health and Safety guidelines.
• Carrying out instrumentation, control and automation maintenance on a variety of wastewater assets, including planned maintenance and defect maintenance, along with installing, modifying and commissioning new plant equipment to relevant standards, and diagnosing and repairing faults on systems and plants. Proactively identifying and reporting follow-up work or areas for enhancement.
• Record work and asset information to improve business performance, along with identifying possible future risks and recommending changes in the course of your day-to-day work and to raise these for resolution as required.
• Provide specialist technical advice where appropriate with up-to-date technical knowledge, along with coaching, training and developing staff under their supervision, including the apprenticeship programme.
• To deliver an excellent customer experience and positively contribute to overall customer satisfaction. Interacting with all of our customers (internal & external) in a timely, professional, efficient, respectful and polite manner