Ice Cream Quality Assurance Technician at The Magnum Ice Cream Company

Simcoe, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

85600.0

Posted On

15 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategy, Prioritization, Time Management, Root Cause Analysis, Corrective Actions, Food Safety Risk Assessing, HACCP, Coaching, QMS Documentation Review, Quality Testing, Non-conforming Material Control, Good Laboratory Practices, Calibration, Supplier Performance Analysis, Process Capability Studies, Auditing

Industry

Food and Beverage Services

Description

The Ice Cream division at Unilever is preparing to stand on its own, aiming to become an independent, EUR 8.3 billion publicly listed company by the end of 2025. We’re on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. ABOUT THE MAGNUM ICE CREAM COMPANY: The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. We are investing to unlock the full growth potential of The Magnum Ice Cream Company as a standalone entity, once we separate from Unilever, which is planned to happen before the end of 2025. We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! Background & Purpose of the Job The Site Quality role supports the implementation of TMICC specifications, standards and Quality Management System (QMS) for quality assurance and controls in alignment with applicable regulatory requirements. This key Quality role ensures systems are in place to comply with local regulatory requirements and drives site Quality improvement activities to ensure product consumer safety & overall quality and address consumer / customer issues. Who You Are & What You’ll Do The scope of the role is dependent on-site scale factors including, consumer units, packing lines, site headcount -FTE, direct responsibility staff FTE and site complexity factors such as technologies, SKU, production direct-shipped to customer. Designation is dependent on application of special technical skill or academic standing in one or more area of quality such as microbiology, chemistry, mathematics / statistics, etc. in addition to responsibilities of Specialist. You’re a strategy guru: Ability to strategize, prioritize, and time manage is essential for this role. You’re a dot connector: Ability to investigate quality defects and identify root causes along with corrective actions is essential. Involvement in food safety risk assessing throughout the manufacturing site while identifying changes to food safety/HACCP requirements. You love to win, and have fun doing it: This role is critical to provide food safety and quality support to all departments, with an emphasis on collaboration between necessary departments (i.e. safety, production, maintenance, etc. You’re a teacher: Ability to coach employees when deviating from GMP standards. Create and present Quality Improvement projects You’re a changemaker: Success depends on change. Ability to review and verify QMS documentation to provide updates. You’re a culture & change champion: Adapting to change is essential in this fast-paced environment. Change in food safety culture is necessary for success along with the ability to do so. Duties and Responsibilities: Supports implementing and assessing on-going compliance to a quality testing program throughout the production cycle that is aligned with Magnum Ice Cream company external requirements and applicable specifications. Supports the implementation and verification of procedures to control non-conforming materials and products. Supports program to ensure on-site Quality laboratories operate in accordance with applicable Good Laboratory practices and TMICC external requirements, test methods and general laboratory safety. Supports implementing and verifying site calibration and maintenance program for inspection, measuring and testing equipment. Supports program for product fill control through monitoring and verifying fill parameters and compliance. Supports the implementation and maintenance of system where key quality data and information are recorded and preserved. Supports / participates in Quality and Food Safety process improvement teams within the factory. Supports digital systems, practices, loss trees and improvement tools are used to reduce / eliminate quality losses. Supports / participates in structured quality improvement activities related to customer and consumer issues. Supports efforts to improve quality of inbound materials by collecting and analyzing supplier performance data. Supports process capability studies to maintain alignment between process capability and specification limits in processing and filling operations. Applies current tools and practices to support management of quality related projects. Supports efforts to complete and maintain external and internal audits, GMP Inspections and certifications. Supports efforts to verify and document compliance to regulatory requirements applicable to quality and consumer safety. What You’ll Need To Succeed Bachelor’s Degree or Post Secondary Diploma in Science, Microbiology, Chemistry and/ or related field Understanding of HACCP and FSMA, HACCP Level1,2 an asset Understand and enforce Good Manufacturing Practices (GMPs) in the food plant. Must be able to effectively manage conflict while creating an inclusive work environment. Must demonstrate the ability to adapt to changes in a fast-paced environment. Must demonstrate strong analytical skills, laboratory methods with careful attention to detail. Self-motivated, quick learner, inquisitive and process orientated. Strong ability to prioritize activities, excellent time management and organizational skills. Ability to work shifts along with overtime coverage during weekends Experience in SAP, SAP QM systems and other programs essential for Quality analysis such as Microsoft Office programs like Excel, PowerPoint, Word, Teams, PowerBI etc. #TMICC Pay: The pay range for this position is $57,000 to $85,600. The Magnum Ice Cream Company (TMICC) takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. Bonus: This position is bonus eligible. Benefits: TMICC employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverage for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents. #TMICC ABOUT THE MAGNUM ICE CREAM COMPANY: With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization : · We are all about growth · We operate with speed and simplicity · We win together with fun · We boldly innovate to disrupt our industry · We care and challenge · We are experts in the Ice Cream Category ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE? Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application. The Magnum Ice Cream Company (TMICC) Canada is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, disability, genetic characteristics, and a conviction for which a pardon has been granted. If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact your recruiter. Please note: These lines are reserved for individuals with disabilities in need of assistance and are not a means of inquiry about positions or application statuses. The Magnum Ice Cream Company Canada est une organisation engagé à la diversité et à l'inclusion pour stimuler nos résultats d'affaires et créer un meilleur avenir chaque jour pour nos employés, les consommateurs globaux, les partenaires et les communautés. Nous croyons qu'un effectif diversifiée nous permet de faire correspondre nos ambitions de croissance et de stimuler l'inclusion dans l'entreprise. Tous les candidats qualifiés recevront la considération pour un emploi sans égard à la race, la couleur, la religion, le sexe, l'orientation sexuelle, l'identité ou l'expression de genre, l'âge, l'origine nationale ou ethnique, l'état matrimonial, la situation familiale, l'invalidité, les caractéristiques génétique, et une condamnation pour laquelle un pardon a été accordée. Si vous êtes une personne handicapée qui a besoin d'aide à tout moment au cours de notre processus de recrutement, veuillez contacter votre recruteur. Veuillez noter: ces lignes sont réservées aux personnes handicapées ayant besoin d'aide et ne sont pas un moyen d'enquêter sur les postes. You may notice references to Unilever, as well as Unilever’s policies and terms and conditions, on this career site. This is because we are still sharing some services under the terms of our separation from the company. Please be aware that your application and the information you submit via this site will go directly and exclusively to The Magnum Ice Cream Company for roles within The Magnum Ice Cream Company . If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you! Grow Fast. Make an Impact. Shape the Future of Ice Cream. If you want to grow fast, make an impact, and shape the future of Ice Cream, this is the place for you. At The Magnum Ice Cream Company, we offer a unique mix of global scale and start-up spirit, being a €8.3billion powerhouse with an agile, entrepreneurial mindset. With career opportunities in over 40 markets, this is a place where growth, innovation, and performance are cultivated and rewarded. A place where you have the freedom to disrupt and grow. A place where we operate with speed and agility, amongst diverse and inclusive teams in an environment where we care for and challenge each other at the same time. Join us as we create extraordinary careers - just like our ice cream creates extraordinary moments. Because life tasted better with ice cream.

Responsibilities

This role supports the implementation and assessment of compliance for quality testing programs, non-conforming material control, and laboratory practices aligned with company specifications and regulatory requirements. Key duties include monitoring fill parameters, maintaining quality data systems, participating in improvement teams, and supporting efforts related to customer issues and supplier quality.