EXPERIENCE & QUALIFICATIONS

• Familiarity with payroll processes and HR operations in the UK and Ireland.
• Experience working with external payroll and benefits vendors.
• Knowledge of HR systems such as Workday, SAP, and ServiceNow.
• Understanding of Time & Attendance systems and benefits administration.

SKILLS

• Strong attention to detail and data accuracy.
• Good communication and customer service skills.
• Ability to manage multiple tasks and meet deadlines.
• Awareness of data privacy and compliance standards.
• Collaborative mindset and willingness to support various stakeholders.
  LEADERSHIP: The Ice Cream Way
  We are looking for bold, driven individuals who thrive in a fast-paced, dynamic environment and share our approach to growth, collaboration, and innovation. Here’s what defines success in our organization:
  Focus on Growth – Embracing new challenges, seeking opportunities to innovate, and continuously looking for ways to expand and improve. Whether it’s scaling markets, evolving roles, or leading teams, we value those who see possibilities and take initiative.
  Speed & Simplicity – Working efficiently, adapting quickly, and simplifying processes by leveraging technology to drive better outcomes. With ethical decision-making as the backbone to this, we drive agility and stay focused.
  Winning with Fun – Collaborating, integrating seamlessly with a founder/owner mindset, keeping what’s best for the company at the heart of all that is done. We build diverse, inclusive, and winning teams that drive our business.
  Bold Innovations – Experimenting with fresh ideas and innovative thinking that shape our industry, through product development, process improvements, and customer experiences. Being obsessed with the consumer, we embrace change to drive growth.
  Care & Challenge – Fostering an open, transparent environment where team members can grow, share feedback openly, holding themselves and each other to high standards while maintaining a strong sense of support and camaraderie.
  Expertise in our category – A deep understanding of our industry, customers, and market trends enabling us to stay ahead and turn challenges into opportunities. Curiosity, insight, and a willingness to learn and lead enables us to remain market makers.
  If these qualities resonate with you, we’d love to connect and explore how you can be part of our team.

RECRUITMENT FRAUD

Cyber criminals advertise fake job adverts with prestigious employers as a way of stealing information or even defrauding individuals out of money. In the most sophisticated cases, they will set up fake websites, which have a similar address to companies like Unilever. They even conduct fake telephone interviews and then offer candidates a role with the proviso they pay a fee for background checks or to cover work visa costs. These types of attacks are becoming more common as more people are looking for employment in the economic climate.

JOB PURPOSE:

As the Payroll & Benefits HR Assistant, you will support the day-to-day payroll and benefits operations for both the UK and Ireland. You’ll work closely with our external payroll provider and internal teams to ensure accurate and timely processing, while also assisting with the integration of benefits and responding to employee enquiries. This role is essential in maintaining smooth HR operations and ensuring data integrity across systems.

KEY RESPONSIBILITIES:

• Coordinate with the external payroll provider to support payroll processing for both office and factory employees.
• Ensure accurate data flow between payroll systems such as Workday, and SAP.
• Assist in the integration and administration of employee benefits, including collaboration with global and local providers.
• Collect and validate data from Time & Attendance systems where needed.
• Process employee data changes in Workday and support local HR teams with operational tasks.
• Provide payroll-related data and documentation to the regional Payroll HUB via ServiceNow.
• Respond to basic employee questions related to payroll, benefits, and HR processes.
• Support national-level HR operations and ensure compliance with local requirements.