• An exciting opportunity to work within Emergency Management Technology & Data as an ICN Senior Technical Advisor - Emergency Alert.
• Full time, Ongoing role
• Attractive VPS 6 salary between $138,631 - $185,518 + superannuation

WHAT SKILLS AND KNOWLEDGE SHOULD THE ICN SENIOR TECHNICAL ADVISOR EMERGENCY ALERT HAVE?

As our ideal candidate, you will have:

• Demonstrated technical experience in supporting services and applications in a Cloud native infrastructure, using defined procedures and processes
• Experience in reviewing technological system changes, evaluating impact, coordinating testing of modifications and ensuring documentation is updated
• Demonstrated experience in Service Now and Jira systems for the delivery of service management and critical programs and projects
• Demonstrated understanding of geospatial data and systems with experience in tailoring and displaying static and dynamic data to users in high load environments
• Demonstrated experience in supporting the successful delivery of critical programs and projects
• Demonstrated experience in delivering Service Management operational services, focusing on Incident & Change Management
• Demonstrated experience in developing, implementing, and maintaining systems while adhering to sound knowledge management principles
• Service Management or Information Technology qualifications, or demonstrated relevant experience.

If you have any queries, please contact Peter Pennington, Director Platforms & Products, via peter.pennington@justice.vic.gov.au

• Provide a service management / assurance capability on 24/7 coverage.
• Lead technical review of software changes to existing ICN platforms and products.
• Manage software outcomes in accordance with standard frameworks such as ITIL.
• Work closely with the technical teams providing advice on configuration, testing, and changes to ICN platforms and products.
  Please refer to the position description for more detailed accountabilities