ICT Administration Officer at Downer Group

Perth, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

75000.0

Posted On

15 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ICT Administration, Procurement, Purchase Orders, Invoice Processing, Asset Tracking, Customer Service, Stakeholder Management, ServiceNow, Hardware Distribution, Budgeting, Communication Skills, Organizational Skills

Industry

Facilities Services

Description

Why You’ll Love Working With Us Some of the key benefits for the position and employment at Programmed, include: * Attractive pay: Competitive salary package - $75K + super * Exclusive employee perks: Access discounts and benefits with over 600 retailers, including Coles, Woolworths, BWS, Dan Murphy’s, The Good Guys, JB Hi-Fi, BCF, SuperCheap Auto, and many more! * Investment in you: We're passionate about personal and professional growth, offering access to certificates, webinars, mentorship, and practical training to help you thrive in your career. * Your well-being, our priority: Strong safety culture, generous paid parental leave and access to our Employee Assistance Program, including tailored well-being initiatives designed to support your personal and family needs. About The Opportunity We are seeking a dedicated ICT Administrator to join our IT Procurement team. This is an excellent opportunity to become part of a supportive team within a large, well-established business. In this role, you will be responsible for the end-to-end management of ICT/Hardware requests within the business. Key duties include providing first-level support and hardware distribution. You will work closely with your team and internal stakeholders across the business. Providing a seamless, professional support experience is critical, and a strong focus on customer service is essential for the position. Nature of the position: Full-time Location: Burswood, Perth Reporting Line: IT Procurement and Admin Team Leader Responsibilities * Process and review capital requests for hardware * Request and compare quotes for computer, mobile hardware and software * Use appropriate tools to record purchase orders, approvals and workflows * Ensure approvals for purchases and cost recovery is matched back to usage and are audit-traceable. * Tracks and records assets, including location and ownership. * Maintain a register of hardware and software. * Manage and process incoming requests and queries via Service Now About you To excel in this position, you will have a strong admin background with previous experience in raising purchase orders and processing invoices with excellent attention to detail and a focus on delivering first-class customer service. Additionally, you will demonstrate and possess the following: * Previous experience within procurement and payment is desirable * Experience in an IT environment is highly regarded * Excellent interpersonal and communication skills, both written and oral * A team player with a can-do attitude and a collaborative relationship builder * Proven track record of ability to interact with key stakeholders in a highly effective manner * Strong organisational capabilities with attention to accuracy and detail About Us Programmed is a leading provider of staffing, maintenance and facilities management services across a range of industries. Working with us means you will become part of the Programmed team, a company that encourages career development, supports flexibility and cares about your personal wellbeing and safety. Work With Us Join us on our mission to build outstanding people, strong customers and great communities. Apply today. Our Commitment Programmed and PERSOL supports a workplace culture of zero harm and encourages this in all that we do. Programmed and PERSOL strives for diversity, inclusion and equality of our people. We seek a workforce that is representative of the communities we work in. We encourage people of all cultures, gender, age, sexual orientations or abilities to apply. To learn more about working with Programmed and PERSOL, we encourage you to visit our website.

Responsibilities

Manage the end-to-end process of ICT and hardware requests, including processing capital requests and comparing quotes. Responsible for asset tracking, maintaining hardware/software registers, and providing first-level support via ServiceNow.