Job description
Agency Department of Corporate and Digital Development Work unit ICT Services - Technology Services
Job title ICT Administration Officer – Mobile Support Designation Administrative Officer 4
Job type Full time Duration Ongoing
Salary $75,091 - $85,611 Location Darwin
Position number 38037 RTF 320423 Closing 08/09/2025
Contact officer Katrina Oliver on 08 8924 6410 or katrina.oliver@nt.gov.au
About the agency https://dcdd.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=320423

1. Provide advice and assistance for mobile hardware and services and other general ICT related queries, responding to client requests
   in a timely manner ensuring quality service delivery.
2. Administer and coordinate a broad range of ICT and administrative actions to ensure compliance with relevant legislation, policies and
   procedures.
3. Develop and maintain good working relationships with client agency managers and employees to investigate and resolve less complex
   mobile handset and services queries or escalate the matter for resolution.
4. Assist senior team members with the research and analysis of client agency ICT and mobile services and the preparation of reporting
   on mobile telephony data, participating in and contributing to process improvement initiatives and projects.
5. Operate the various ICT related computer applications, mobile telephony and software packages providing guidance to clients on
   effective use.
6. Work efficiently, independently and as part of a team to support the effective operation of the team and work unit, including
   undertaking procurement.