JOB PURPOSE:

Directly responsible for ensuring the successful delivery, development and provision of the company’s digital and ICT infrastructure, its application and functionality and use of technology, including AI, to aid the ongoing business transformation. Support managers in their management, development and delivery of services.
Develop and manage all data collection, using a range of business analytical tools that will underpin the future development and transformation of the business.

RESPONSIBILITIES:

Strategic Development
ICT and Digital Transformation Strategy including an AI Strategy with associated KPIs to support the company’s strategic objectives and business plans
All systems and software used by the company across all areas of the business
ICT infrastructure and services contracts (Live Borders own network and SBC provided network), including hardware, software and networks and security of this infrastructure and data
Leading on using technology to drive transformational change in how services are delivered and accessed by all users (internal and external)
Develop and manage all data collection and information management systems ensuring data integrity, security and compliance with all relevant legislation