Our client is an education-focused IT support provider with an aim to encourage teaching and learning through the confident use of technology. They provide a wide range of IT Support and Services for local schools.
The role is for an Apprentice Onsite Support Technician, based in one of their secondary schools.
Key responsibilities:
· Log and resolve client issues.
· Visit clients onsite to carry out range of IT support.
· Provide technical support to clients and enable them to make full use of the services they offer.
· Record and resolve faults wherever possible.
· Undertake minor repairs to computers and accessories as appropriate.
· Install new computer equipment and services, software, hardware and upgrades.
Person specification:
· Our client is looking for a dynamic, enthusiastic and customer focused individual with a passion for IT, to work in a well-established, vibrant company offering opportunities for growth and development.
· A degree of knowledge of desktop operating systems (Windows 7/8/10/11).
· Knowledge of MS Office and Microsoft365.
· Some hardware, software, printing, and networking troubleshooting skills would be an advantage, but not essential.
· Good interpersonal skills and to be able to organise yourself and your time effectively.
· A ‘can-do’ attitude and be willing to work as part of a team.
· A full driving license and your own transport essential due to travel between Rushden and Northampton.
· GCSEs in Maths and English at level 4/C or above.
The successful candidate will achieve a Level 3 Information Communication Technician qualification at the end of the apprenticeship, delivered by Starting Off.
Job Types: Full-time, Apprenticeship
Pay: £15,000.00 per year

Schedule:

• Monday to Friday

Work Location: In perso

Please refer the Job description for details