JOB DESCRIPTION:

AI Talent is seeking a skilled Business Analyst to join our team. In this role, you will collaborate closely with stakeholders to identify and gather system requirements, develop system plans and supporting documentation, assess and improve existing systems, and design tailored solutions that align with business objectives.

QUALIFICATIONS:

• Bachelor’s degree in Information Systems, specialising in Business Analytics
• Minimum 2 years of full-time experience working as a Business Analyst
• Experience writing detailed, clear, and consistent functional requirement specifications using epics and user stories
• Proven ability to prioritise business requirements effectively
• Hands-on experience creating system specifications using UMLs
• Experience working with REST APIs
• Strong understanding of databases with the ability to write SQL queries
• Knowledge of backend and frontend technologies
• Understanding of responsive design and systems
• Strong understanding of client-server architecture
• Experience working within Agile – Scrum development methodology
• Hands-on experience using JIRA, Confluence, and Azure DevOps
• Demonstrated ability to take ownership of tasks and thrive in a dynamic team environment
• Excellent verbal and written communication skills
• Proficient in using MS Visio for Business Process Modelling

• Work closely with users and business units to identify business/operational pain points, elicit and analyse requirements, investigate and assess business/operating procedures, and collaborate with the team to provide solutions
• Formulate and document business requirements based on the analysis of current business processes and procedures
• Act as a central reference between business and technology units to facilitate business-IT alignment and support the data-driven decision-making process
• Collaborate with stakeholders (developer/product manager/etc.) to identify and recommend software solutions
• Develop detailed functional requirement specifications using epics and user stories
• Work with UI designers to create and review UI designs that align with system specifications
• Communicate software requirements to the development and QA teams during walkthroughs and planning sessions
• Create clear system specifications through the use of use case diagrams, data/process modelling, flowcharts, or other UMLs for system development
• Perform user acceptance testing to ensure the software is in line with requirements, meets quality standards, and plan deployment cycles
• Conduct market research and system analysis to support third-party integrations
• Identify gaps and inefficiencies, and suggest improvements to processes or system specifications
• Work within an Agile team environment to implement best practices and deliverables on schedule and within budget
• Create and maintain onboarding/training documentation and conduct training sessions for new team members or customers