JOB DESCRIPTION:

AI Talent is on the lookout for a Business Analyst to join our team. As a Business Analyst, you will work with users to formulate system requirements, develop system plans and documentation, review and evaluate existing systems, and design and modify systems to meet users’ business needs.

QUALIFICATIONS:

• Bachelor’s degree in Information Systems, specialising in Business Analytics
• Minimum 2 years of full-time experience as a Business Analyst
• Experience writing detailed, clear, and consistent functional requirement specifications using epics and user stories
• Proven ability to prioritise business requirements effectively
• Hands-on experience creating system specifications using UMLs
• Experience working with REST APIs
• Strong understanding of databases and the ability to write SQL queries
• Knowledge of backend and frontend technologies
• Familiarity with responsive design principles and systems
• Solid understanding of client-server architecture
• Experience working within Agile – Scrum development environments
• Hands-on experience using JIRA, Confluence, and Azure DevOps
• Demonstrated ability to take ownership of tasks and operate effectively within a dynamic team environment
• Excellent communication skills, both verbal and written
• Proficiency in using MS Visio for Business Process Modelling

• Work closely with users and business units to identify business/operational pain points, elicit and analyse requirements, investigate and assess business/operating procedures, and collaborate with the team to deliver solutions
• Formulate and document business requirements based on the analysis of current business processes and procedures
• Act as a central point of contact between the business and technology teams to facilitate business-IT alignment and support data-driven decision-making
• Collaborate with stakeholders (developers/product managers/etc.) to identify and recommend software solutions
• Develop detailed functional requirement specifications using epics and user stories
• Work with UI designers to create and review UI designs that align with system specifications
• Communicate software requirements to the development and QA teams during walkthroughs and planning sessions
• Create clear system specifications using use case diagrams, data/process modelling, flowcharts or other UMLs to support system development
• Conduct user acceptance testing to ensure the software meets requirements and quality standards, and plan deployment cycles
• Perform market research and analysis of other systems to support third-party integrations
• Identify gaps and inefficiencies in processes or specifications and recommend improvements
• Collaborate with the team in an Agile environment, implementing best practices and delivering timely outputs to ensure projects are completed on time and within budget
• Create and maintain onboarding/training documentation and deliver training sessions for new team members or customers