Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?
We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.
With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.
To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

CFA IS COMMITTED TO CREATING AND MAINTAINING A DIVERSE, INCLUSIVE, AND SAFE VOLUNTEER AND WORK ENVIRONMENT. OUR AIM IS TO HAVE A VOLUNTEER AND PAID WORKFORCE THAT REFLECTS THE COMMUNITY IT SERVES. FIRST NATIONS PEOPLE, WOMEN, PEOPLE OF ALL AGES, WITH DISABILITIES AND CULTURALLY AND LINGUISTICALLY DIVERSE PEOPLE ARE ENCOURAGED TO APPLY.

Applications close: 11:59pm 14th September 2025
If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don’t hesitate to contact the person listed on the ad or alternatively, email recruitment@cfa.vic.gov.au
The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact recruitment@cfa.vic.gov.a

The ICT Business Analyst plays a crucial role at CFA by offering expert analytical support and contributing to the acquisition, analysis, design review, configuration, testing and implementation of business and ICT solutions. This position also serves as a vital link between CFA business units and ICT Services, ensuring that systems and underlying processes are well-maintained to effectively support CFA’s business goals.
Maintaining a dedicated ICT Business Analyst role within CFA is essential as it fosters a deep understanding of business processes and the technologies that enable them. As systems evolve or are replaced, these processes must adapt, requiring strong BA expertise to ensure smooth transitions.
At CFA ICT Business Analysts are a valued resource strategically deployed across the organisation within a matrix structure, supporting multiple projects to deliver critical business outcomes.