Your Key Responsibility & Duties

• Collaborate with stakeholders to define ICT requirements, analyse business objectives, and identify process gaps.
• Conduct feasibility studies and evaluate technical solutions for business improvement.
• Translate requirements into functional specifications for development teams.
• Liaise between business units, end-users, and ICT teams to align system functionality with business goals.
• Map workflows, model future processes, and recommend ICT-driven improvements for efficiency and scalability.
• Develop testing strategies, oversee user acceptance testing (UAT), and ensure compliance with quality and performance standards.
• Prepare user guides, system manuals, process documentation, and training programs to support system adoption.
• Monitor post-implementation performance and recommend refinements or upgrades.
• Ensure ICT projects meet organisational strategy, regulatory requirements, and industry best practices.
• Advise management on emerging technology trends and future ICT strategies.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Systems, or related field.
• 2–5 years of experience in ICT business analysis, systems design, or similar roles.
• Experience in gathering requirements, preparing functional specifications, and supporting ICT projects.
• Proficiency in business process modelling tools (e.g., Visio, Lucidchart, BPMN).
• Understanding of software development lifecycle (SDLC) and Agile methodologies.
• Knowledge of databases, system integration, and enterprise applications.
• Strong analytical and problem-solving skills with the ability to identify gaps and propose solutions.
• Excellent communication skills to bridge technical teams and business stakeholders.
• Experience with testing strategies, UAT coordination, and system documentation.
• Awareness of emerging ICT trends, compliance standards, and industry best practices.

Job Type: Full-time
Pay: $83,745.95 – $134,900.00 per year

Benefits:

• Health insurance

Work Authorisation:

• Australia (Preferred)

• Collaborate with stakeholders to define ICT requirements, analyse business objectives, and identify process gaps.
• Conduct feasibility studies and evaluate technical solutions for business improvement.
• Translate requirements into functional specifications for development teams.
• Liaise between business units, end-users, and ICT teams to align system functionality with business goals.
• Map workflows, model future processes, and recommend ICT-driven improvements for efficiency and scalability.
• Develop testing strategies, oversee user acceptance testing (UAT), and ensure compliance with quality and performance standards.
• Prepare user guides, system manuals, process documentation, and training programs to support system adoption.
• Monitor post-implementation performance and recommend refinements or upgrades.
• Ensure ICT projects meet organisational strategy, regulatory requirements, and industry best practices.
• Advise management on emerging technology trends and future ICT strategies