TRAINING, EXPERIENCE AND QUALIFICATIONS

Computer Science Degree or equivalent.
2–4 years of hands-on experience configuring SAP SuccessFactors ECP, EC, and/or Learning.
Strong understanding of ECP data models, workflows, and business rules.
Experience with payroll configuration and understanding of payroll processes from a functional and technical aspect desirable.
Familiarity with EC and LMS administration and configuration.
Proficient in using Admin Center, Provisioning (if applicable), and Integration Center.
SAP SuccessFactors certifications in at least one of the following: ECP, EC, or Learning
Strong attention to detail and problem-solving skills.

KNOWLEDGE AND SKILLS

The ideal candidate would have
Experience of HR, Payroll and/or learning business processes.
Experience with role-based access permissions.
Experience of creating and maintaining workflow configuration and business rules.
Some experience of scheduling, rostering, Time Off and Time Sheet configuration.
Knowledge of SAP CPI or other integration tools.
Good understanding of SAP SuccessFactors reporting tools.

THE PRIMARY PURPOSE OF THIS ROLE:

Further develop IWA’s SAP SuccessFactors solution which includes Employee Central and Learning currently.
Project delivery of IWA’s Payroll solution and potentially further modules of SuccessFactors.
Working closely with our Business Applications team to enhance integration between SuccessFactors and our other internal systems.

MAIN DUTIES AND RESPONSIBILITIES

The ‘Business Applications Analyst duties include but are not limited to:
Perform hands-on configuration and maintenance of SuccessFactors Employee Central (EC), Employee Central Payroll (ECP), and Learning modules.
Support business process changes by updating workflows, business rules, data models, and configuration settings.
Configure payroll-related settings in ECP, including wage types, schemas, and payroll rules.
Troubleshoot system issues and coordinate with SuccessFactors support as needed.
Assist with testing, data validation, and release management during system updates.
Document configuration changes, engage with change approval process and maintain system configuration logs.
Collaborate with the greater ICT team to support ongoing system enhancements.