ICT Change and Communications Analyst at NSW Department of Communities and Justice
Sydney NSW 2000, , Australia -
Full Time


Start Date

Immediate

Expiry Date

30 Sep, 25

Salary

125720.0

Posted On

16 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

ABOUT US

At NSW Trustee and Guardian, our purpose is to support the rights, welfare, and interests of the people of NSW. Whether we are writing a Will, acting as an executor, attorney, trustee, guardian, or financial manager, we are here for critical moments in our customers’ lives. Join our dedicated NSW Government agency and make a difference in the lives of over 47,000 people each year.

Responsibilities

ABOUT THE ROLE

The ICT Change and Communication Analyst develops and manages the implementation of NSW Trustee and Guardian change and communication strategies related to projects, programs and operational changes.

As the Change and Communication Analyst, you will:

  • Design, develop and deliver multifaceted change and communications activities, to support NSWTG’s priorities and to communicate critical messages relating to initiatives and service delivery.
  • Assist in implementing change and communications aspects of projects, including stakeholder and impact assessment, engagement, communication, training, support, and business readiness to embed the required business change.
  • Consult and liaise with key stakeholders, business sponsors, and project partners to ensure their needs are incorporated in change, communication, and engagement strategies and plans.
  • Undertake analysis and review of change and communications tactics and strategies to determine outcomes of specific initiatives to aid future planning and activity.
  • Evaluate, update and create information for the agency’s Intranet pages to keep the stakeholders up to date with committed and inflight initiatives and provide comprehensive information with respect to operations and services.
  • Monitor and review trends and issues to identify target audiences and provide advice on strategies to underpin best practice strategies for change and communications development.
  • Ensure compliance in regard to confidentiality, inclusion, ethical practices and privacy, and relevant legislation is maintained in the delivery of change and communications activities.

For more information about the position, view the role description.

NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include:

  • work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing)
  • various leave options (recreation, parental, and flex leave of up to 24 days per year)
  • career development including study leave and acting opportunities
  • access to Fitness Passport and employee assistance program, and annual flu vaccinations

To apply for this role:

  • Complete the online application via IworkforNSW.
  • Submit a resume (maximum five pages)
  • Submit a brief cover letter (maximum two pages) outlining your skills, experience and suitability
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