The Senior ICT Technician provides high-level, on-site ICT support to the College community, ensuring the reliable, secure and effective operation of digital technologies supporting teaching, learning, administration and student wellbeing. The role works closely with the ICT Services Manager, College Executive Leadership Team (ELT), the Director of Innovation, Director of Pedagogy, CEWA Digital Technology teams and external service providers to deliver consistent, best-practice ICT services aligned with College and CEWA standards, policies and strategic priorities.

Position Description:

This is a full-time, ongoing position with an immediate start or by negotiation.

Selection Criteria:

Essential

·     A strong commitment to the ethos of Catholic education and a willingness to promote and support Catholic values as a member of the Lumen Christi College community.

·      Tertiary, technical or relevant industry qualifications in ICT, or equivalent demonstrated experience.

·      Substantial experience providing advanced ICT support in a complex, multi-user environment, preferably within education.

·      Demonstrated ability to troubleshoot and resolve complex technical issues and act as an escalation point for other ICT support staff.

·      Strong knowledge and practical experience across Microsoft technologies, including Microsoft 365, Windows Server and desktop operating systems, Microsoft Intune, Microsoft Azure and associated management tools.

·      Experience using ICT service-desk systems and applying effective incident, request, asset and change-management practices.

·      Demonstrated ability to plan and coordinate technical projects, system deployments and improvement activities.

·      Well-developed written and verbal communication skills, including the ability to explain technical matters clearly to staff and students.

·     Demonstrated ability to work collaboratively, provide technical guidance to colleagues and relate professionally and appropriately to students, parents, staff and external service providers.

Desirable

·      Previous ICT experience within a school or other educational environment.

·      Familiarity with CEWA systems, standards and operating requirements.

·      Experience of administering and supporting Aruba network and wireless infrastructure.

Closing Date of Application: Monday, 7 September 2026 at 9:00am

To apply and view the full role description, please click here

For further job-related information:

Please contact Nick Vincent

Telephone 9394 9300 or email nick.vincent@cewa.edu.au

Employer questions

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?

What we’re offering

- Always interesting work across a broad range of customers

- An opportunity to expand on your skill sets and help others achieve the same

- Stable and permanent employment within a close knit team environment

- Leadership development is also available to the suitable candidate.

This role will suit an experienced ICT professional with solid communication and technical skills, who is ready to broaden and mature their abilities and skills.

Position Overview

This is primarily an engineering role involving design, deployment, optimisation and maintenance of complex network and systems infrastructure across multiple clients within a close-knit highly functional team environment.

The position requires advanced technical expertise, professional judgement, experience and responsibility for end-to-end infrastructure solutions; including troubleshooting of complex and non-routine issues.

The role also involves supporting and mentoring support and helpdesk technicians, assisting with project management, documentation and communication: working with the sales and administration teams to cost solutions.

Being part of the customer facing team, the role will include some involvement in routine tasks, end-user support, helpdesk services and administration.

Key Duties and Responsibilities

The successful applicant will be responsible for, but not limited to:

- Stable and permanent employment within a close knit team environment

- Designing, implementing, and maintaining enterprise-level network infrastructure, including LAN, WAN, VPN, SDWAN and secure remote access solutions

- Collaborating, communicating and assisting with internal team members and external parties as required.

- Configuring, managing, and optimising network and security devices such as routers, switches, firewalls, and intrusion prevention systems (both software and hardware)

- Analysing network and systems performance, implementing improvements to ensure availability, scalability, and security while maintaining uptime for client systems.

- Diagnosing and resolving complex network and systems faults across complex, multi-site, hybrid, and cloud-based environments as needed

- Designing, deploying, and supporting cloud infrastructure solutions, including Amazon Web Services (AWS), Microsoft Azure

- Implementing and maintaining cybersecurity controls in accordance with recognised industry frameworks and best practices

- Producing and maintaining detailed technical documentation, system architecture designs, and network diagrams

- Liaising with clients, vendors, and internal stakeholders regarding infrastructure projects, upgrades, and technical solutions

- Contributing to infrastructure standards, technical processes, mentoring of peers and continuous improvement initiatives

Selection Criteria – Minimum Requirements

Applicants must meet the following criteria:

- A Diploma, Batchelor’s Degree or higher qualification in a relevant course such as Information Technology, Computer Science, or overseas' equivalent.

- A minimum of 1 years' relevant post-qualification experience performing network and systems engineering duties at a professional level

- Competent English (IELTS 6.0 and above, or equivalent)

- Demonstrated professional experience in:

o Enterprise networking, including routing, switching, and firewall technologies

o Multi-site and/or client-facing infrastructure environments

o Cloud platforms, specifically AWS and/or Microsoft Azure

o Virtualisation technologies, such as VMware, Hyper-V, or equivalent

• - Strong analytical, troubleshooting, and problem-solving skills applied to complex, non-routine technical issues