To configure, install and maintain computer and network hardware in line with the ICT department change and release management processes and procedures.
To provide solutions to user problems to ensure user satisfaction and productivity.
To research, resolve and respond to questions received via telephone calls, call backs, or escalations and provide support on electronic services, in accordance with current standards.
If you think you have the skills and passion for this role, please click the attachment below to view the role profile. If you think this is the role for you, please complete an application, evidencing against the required attainments (usually found on the last page of the role profile).
Please also refer to the candidate guidance link below which provides more detail on how to complete your application.