Australia’s premier convention, exhibition and entertainment precinct, ICC Sydney is a world class brand, managed by a close-knit family of extraordinary people.
More than a venue, we are a community of passionate professionals that place our people first.
We are proud to support a diverse team of world class professionals. Our welcoming and inclusive workplace invites you to put your best self forward throughout our recruitment process, and so if any adjustments are required at any stage of the recruitment process, please reach out to our hiring team via email: careers@iccsydney.com or telephone: 9215 7188. Alternatively, advise us if you would like to be contacted by a representative of one of our internal diversity streams for further support.

ABOUT THIS OPPORTUNITY:

We are looking for a full-time ICT Operations Support Engineer to join our Business Services team here at ICC Sydney!
In this role, you will be responsible for supporting the daily operations of the organization’s ICT infrastructure by ensuring that systems, networks, and applications are functioning efficiently whilst resolving any issues that arise and assisting with the implementation of new technologies.

REQUIRED SKILLS & EXPERIENCE:

• Working knowledge of Active directory.
• Demonstrated ability in deploying software, GPO & configurations to end users & workstations.
• Working knowledge of M365 services and administration portals.
• Proficiency in operating systems such as Windows, Linux, or Unix.
• Basic understanding of networking concepts, protocols (TCP/IP), and technologies (DNS, DHCP).
• Familiarity with virtualization technologies like VMware or Hyper-V.
• Knowledge of scripting languages such as PowerShell for automation tasks.
• Knowledge with system monitoring and management tools such as PRTG, DNAC.
• Knowledge of Printer systems such as HP insights.
• Understanding of backup and disaster recovery processes and tools.
• Strong problem-solving skills and the ability to diagnose and resolve technical issues.
• Capacity to perform root cause analysis and implement solutions to prevent recurrence.
• Meticulous attention to detail in performing system configurations, documentation and troubleshooting tasks.

WHAT TO EXPECT NEXT:

If this sounds like the right role for you, we look forward to receiving your application.
At ICC Sydney, we trust your resume covers your skills, but we’re also looking for like-minded passionate, warm, and friendly people to continue to build on our strong culture. Should your application progress, you will be invited to attend an interview.
To be eligible for employment you must have valid working rights in Australia.
Please Note; relevant screening checks will be conducted as part of the recruitment process. This includes a National Police Background Check for successful candidates. You will also be required to show proof of identity that meets the 100-point check. Shortlisted candidates may also be required to complete an appropriate and relevant health assessment as part of the recruitment process

Please refer the Job description for details