Job Requisition ID: 171793
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

REQUIRED SKILLS TO BE SUCCESSFUL:

Behavioural Competencies:

• Relationship-building.
• Solution selling.
• Communication.
• Leadership.
• Customer engagement

MINIMUM QUALIFICATIONS AND KNOWLEDGE:

• Bachelor’s degree in computer science, engineering, business, or related field.
• Minimum Experience: 10 plus years of experience

JOB-SPECIFIC SKILLS:

• Proven experience as an ICT sales account manager or in a similar role in the ICT industry/ enterprise technology.
• Arabic is a plus.
• Strong knowledge of ICT products and services, such as hardware, software, cloud, network, security, and telecommunications.
• Excellent communication, presentation, and negotiation skills.
• Ability to build rapport and trust with clients and influence their decision-making.
• Customer-oriented, with a passion for delivering high-quality solutions and service.
• Self-motivated, with a results-driven and problem-solving attitude.
• Team player with good collaboration and coordination skills.
• Proficient in Microsoft Office, CRM software, and other relevant tools.
• Willingness to travel and work flexible hours.

OVERVIEW OF THE ROLE:

The role is pivotal for driving sales and managing client accounts within the information communication technology enterprise business sectors. The holder will be responsible for promoting and selling our comprehensive range of information communication technology solutions to prospective clients. This role requires a deep understanding of information communication technology products, excellent communication skills, and a proven track record in sales.

WHAT YOU WILL DO:

• Sales Revenue.
• Customer Acquisition.
• Customer Retention.
• Profit Margins.
• Upselling and Cross-selling.
• Sales Pipeline Management.