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Job description
Posted Monday, 18 August 2025, 9:00 am
Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.

ABOUT US

Put simply, we are a bank that has a distinct purpose of helping Queenslanders live better lives through better finances.
Queensland Country are now certified as a Great Place to Work and with over 50 years in business, we continue to shape a phenomenal culture through having our values at the core of what we do. You instantly feel the passion, comradery, and optimism from everyone and can see just how much fun we have as we work together to grow a stronger business and deliver for our Members.

We currently have an opportunity for a Service Desk Operator to join our ICT team in our Townsville Head Office.
As the Service Desk Operator your main objective will be providing efficient and effective IT support to Queensland country. You will be responsible for troubleshooting issues and fulfilling requests raised through the ICT service desk and working with or escalating matters to specialist staff/vendors to ensure quick resolutions are achieved and service levels are met.
The position is a full-time 12-month contract, based on a 38-hour working week. The successful applicant will also be required to provide after hours’ support to staff on a rostered basis.