3. KEY ACCOUNTABILITIES

• Develop, implement, and maintain a comprehensive records management system that
  ensures proper classification, storage, retrieval, and disposal of records in compliance with
  legislative requirements and Council policies.
  ICT Support and Records Officer – Full-Time Permanent
  Reviewed: 28 March 2025 Page 3 of 5

Due to be revised: 01 April 2026

• Conduct regular audits, quality checks, and security measures to protect records from

unauthorised access while ensuring data privacy and compliance with legal and ethical

standards.

• Provide training and support to employees to enhance their understanding of records

management responsibilities, best practices, and compliance requirements.

• Manage Freedom of Information (FOI) requests in collaboration with the Chief Financial

Officer, ensuring timely and accurate responses in accordance with statutory obligations.

• Optimise the Council’s record keeping (currently SharePoint) structure, implement Microsoft

solutions, and manage Microsoft 365 user accounts to enhance collaboration, workflow

efficiency, and records management.

• Provide IT support, troubleshoot system issues, oversee Active Directory configurations,

and assist in ICT projects, including the procurement, maintenance, and record keeping of

mobile devices and other IT assets.

• Contribute to the successful implementation and fulfillment of the Regional Plan’s

objectives.

6. KNOWLEDGE AND SKILLS

Organisational:

• Knowledge and understanding of Aboriginal Culture.
• Demonstrated relevant experience working with Aboriginal people.
• Demonstrated ability to work in a small team environment.
• Ability to manage multiple tasks effectively with a degree of flexibility within a changing

working environment.

Interpersonal:

• High ethical standards and personal integrity.
• Excellent interpersonal skills and manner.
• A willingness to adapt to work in a challenging environment.

Change Management:

• Ability to recognise issues and use initiative to identify and discuss proposed solutions.
• Ability to promptly respond to changed circumstances, liaise, and make sound decisions

to ensure the ongoing efficient and effective delivery of key deliverables within the role

in the best interests of the Barkly Regional Council.

• Ensure compliance with and adherence to all legislative requirements and best

practices at all times.

Commitment, Attitude, and Application to Duties:

• Demonstration of a positive and proactive attitude with strong initiative.
• Always promote Barkly Regional Council in a positive manner.
• Commitment to improving Community Safety and Well-being outcomes for their

community.

• Take responsible care to ensure one’s own safety at work and that of other staff within

the workplace.

7. ESSENTIAL CRITERIA – QUALIFICATIONS, SKILLS, AND EXPERIENCE

1. A Bachelor of Information Technology or ICT Software Technology or similar field or
   extensive experience in Computer Science, Computer Engineering, Systems Analysis, or a
   related field.
2. Extensive experience with Microsoft 365 Administration, including Endpoint Management,
   Entra, SharePoint, Teams, Exchange, and Cisco Meraki, along with certifications such as
   Microsoft 365 Administration (Associate level), CCNA, and Cisco Meraki.
3. Knowledge of Local Government systems, procedures, and relevant laws and regulations,
   with experience in records management principles and practices.
4. Strong interpersonal and communication skills, with the ability to plan, prioritise, and
   problem-solve, particularly within the constraints of financial management, and budgets.
5. Demonstrated understanding of data privacy, confidentiality, and a high level of ethics and
   integrity.

GENERAL RESPONSIBILITIES

• Identify and resolve records management issues, liaising with relevant departments and

stakeholders to ensure prompt resolution.

• Ensure compliance with statutory requirements and mitigate associated risks related to

records management.

• Collaborate with the Council’s ICT Coordinator, external stakeholders, and internal teams to

constantly ensure IT systems align with Council needs and regulations, within the
constraints of Councils budgets.

management responsibilities, best practices, and compliance requirements.

• Manage Freedom of Information (FOI) requests in collaboration with the Chief Financia

Commitment, Attitude, and Application to Duties:

• Demonstration of a positive and proactive attitude with strong initiative.
• Always promote Barkly Regional Council in a positive manner.
• Commitment to improving Community Safety and Well-being outcomes for thei