If you encounter any difficulties submitting your application during this time, please send your application directly to our Recruitment team at ***********@unitingsa.com.au, and we will be happy to assist.

Your Mission:

Join a fast-paced IT environment where your technical expertise keeps our systems humming and our people connected. As the go-to tech troubleshooter, you’ll be the first line of defence against system issues, security threats, and user frustrations, making a real impact every day.

What You’ll Be Doing:

• Deliver responsive L1–L2 support across desktops, systems, telephony, mobile devices, and AV systems.
• Administer user accounts, security policies, and configurations via Active Directory and Microsoft 365.
• Manage Exchange, Intune, Endpoint Configuration Manager, and MDM platforms.
• Troubleshoot network issues, hardware faults, and software bugs with precision and speed.
• Monitor and escalate cybersecurity threats, ensuring a secure digital environment.
• Collaborate on IT projects, audits, and continuous improvement initiatives.

Tech Stack You’ll Work With:

• OS & Platforms: Windows 10/11, Windows Server, iOS, Android
• Tools: Active Directory, Group Policy, Exchange, Intune, PowerShell, Defender, Trend
• Apps: Microsoft 365, Endpoint Manager, AV systems
• Networking: LAN/WAN, DHCP, Printing Services, basic network troubleshooting

Why You’ll Love It Here:

• Salary Packaging: Up to $15,900 tax-free + $2,650 for meals/entertainment + novated leasing.
• Wellbeing Support: EAP access
• Career Growth: Regular training, upskilling, and exposure to enterprise-level tech.
• Culture: Casual Fridays, inclusive team vibe, and a mission-driven workplace.
• Coffee Perks: Fuel your day with our in-house coffee machine, because great support starts with great coffee.
• Parental Leave: 16 weeks of paid leave.

Who You Are:

• A tech-savvy problem solver with a passion for user support and system reliability.
• Experienced in help desk/service desk environments and enterprise IT tools.
• Skilled in troubleshooting across hardware, software, and networks.
• Cyber-aware and proactive about security best practices.
• A team player who thrives in collaborative, service-oriented environments.
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