Experience

3 - 8 Years

Monthly Salary

AED 7,000 - 8,500 (₹171,819 - ₹208,637)

Job Location

Dubai - United Arab Emirates (UAE)

Education

Bachelor of Technology/Engineering(Computers)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

• Provide advice, support and administration to customers and stakeholders on efficient and effective management and use of products, systems, processes, technologies and/or services to optimize efficiency.
• Create and maintain support documents regarding administrative processes, instructions, and guidelines to ensure effective knowledge sharing and optimize efficiency.
• Supervisor, maintaining, monitoring, and performing preventive maintenance and continuous operation of all Data center ICT systems, including audio-video, CCTV, internal network, and fibre connectivity.
• Assist in the implementation of systems and processes to ensure fit for purpose, compliance with all relevant rules and/or conditions, facilitate improved efficiency and are aligned to long-term strategies.
• Contribute to the preparation of reports, providing advice on current and planned utilization of the systems and/or networks for all levels of compliance and performance with regulatory requirements to ensure systems meet requirements.
• Monitor, resolve queries and provide technical advice to stakeholders to ensure compliance and a quick resolution of any issues within service level agreements.
• Analyze, evaluate, and diagnose technical problems and issues such as installation, maintenance, repair, upgrade, and configuration and troubleshooting of desktops, software, hardware, printers, internet, email, databases, operating systems, and security systems.
• Support resolution of technical risks and issues and provide support and problem resolution to minimize the impact of service outages.
• Strict adherence to Client-established engineering guidelines, processes, and procedures.
• Perform a preventive maintenance program.
• Track the availability of an adequate operating inventory of tools and supplies.
• Ensure that compliance with all regulatory laws and guidelines is met as they relate to the operation of the building’s infrastructure. Responsible for alerting management of building discrepancies.
• Maintain all infrastructure and compliance documentation for the building, including up-to-date building drawings and single lines.
• Oversee the activities of contractors working within the building, either as representatives of the building itself or tenants operating within the building.
• Responsible for keeping records of building rounds and readings, all engineering logs and engineering data sheets.
• Ensure that the Change Management Process is carried out on the building’s critical infrastructure.
• Manage updates and records of all software.
• Performs additional job duties as requested.

Desired Candidate Profile

• Proficiency in configuring and managing networking equipment, including routers, switches, firewalls, load balancers, and intrusion detection/prevention systems.
• Experience with network monitoring and management tools like Wireshark, Nagios, PRTG, or similar platforms is preferred.
• Knowledge of data center networking architecture, including topologies, redundancy, and high availability configurations.
• Familiarity with software-defined networking (SDN) and network virtualisation technologies.
• Hands-on experience with both physical and virtual networking environments.
• Strong organizational skills, interpersonal skills and a positive attitude.
• Effective verbal and written communication skills.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to work independently and as a team member.
• Excellent time management skills.

Employment Type

• Full-time

Company Industry

• Facilities Management
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