*PLEASE EXPRESS YOUR INTEREST BY SENDING A CV. CANDIDATES WILL BE REQUIRED TO COMPLETE AN APPLICATION FORM (FURTHER DETAILS ON HOW TO APPLY BELOW)*

Post: ICT Technician
Location: Fulford School – Will be required to travel and work at other school in the South York Multi-Academy Trust
Salary: Grade 5 - £25,919.00 - £27,069.00
Contract: Permanent, Full time, 37 Hours a week
Start date: October 2025
Application closing date: 18th August 2025

DESCRIPTION:

We have an excellent role in our friendly IT team of 3 who support Fulford School and our five primary schools in the Trust.

YOU WILL HAVE:

We are looking for someone who already has experience within an IT support environment who has a good knowledge and experience of helpdesk software, basic PC hardware, software and applications.

The postholder would require knowledge and experience of:

• Fault finding and resolution
• Overcoming common user errors
• Installation of software
• Health and Safety
• Setting up systems
• Demonstrating the correct use of equipment and systems

You will have proven customer service skills and work well in a team environment as well as having the personality and ability to take individual responsibility for providing a high quality service.
Travel between sites is a requirement of the role therefore applicants must have a driving licence.

ABOUT US:

You have the chance to work in one of the high-performing schools in the region – we enjoy consistently high levels of parental satisfaction and positive student feedback / engagement which, along with over 170 highly motivated colleagues and excellent leadership at all levels, provides a fertile environment for you to develop within.
You will be joining a highly successful, oversubscribed 11-18 mixed comprehensive school with 1600 students in the school including over 300 in the sixth form and a Trust with three primary schools, one junior school and one infant school.
The Fulford School motto of ‘Realising potential and creating the future’ is reflected in our commitment to maximising the personal development and achievement of all those in our school community. These values also run through the work of our Multi Academy Trust. We offer a supportive environment, competitive salary with excellent employee benefits including access to a salary-related defined pension scheme.

YOUR DUTIES WILL INCLUDE:

You will support our learners and staff by providing a friendly and responsive service across a range of ICT areas giving technical support duties e.g. basic hardware troubleshooting & maintenance, basic system / software support and support with printer / photocopier hardware.

THE MAIN PURPOSE OF THE JOB WILL INCLUDE:

• Connects, sets up and checks PC’s and peripherals for normal operation.
• Performs routine maintenance tasks, including installation of basic software packages and setting up common options.
• Performs basic PC hardware repairs and upgrades.
• Maintains common hardware found in school, install applications and trouble-shoots problems.
• Carries out routine maintenance procedures eg installs service packs.
• Assists in the maintenance and development of school’s ICT networks, including school backup, virus protection and security procedures.
• Maintains the school’s intranet and website by uploading pages and files as required.
• Carries out basic safety checks, including some portable equipment testing.
• Follows relevant Health and Safety procedures and raise awareness among staff, pupils and other users.
• Diagnoses and resolves basic PC, printer, peripherals and software faults.
• Perform basic routines for checking status of both PC suites and individual computers.