ID Admin Ops Team Leader at United Overseas Bank Limited Co

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Interpersonal Skills, Problem-Solving Skills, Team Management, Capacity Planning, Training Needs Assessment, Risk Assessment, Control Assessments, BCP Requirements, SOP Management, Performance Monitoring, Coaching, Supervision, Quality Service Delivery, Access Management, Database Management, IT Administration

Industry

Banking

Description

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of around 500 offices in 19 countries and territories in Asia Pacific, Europe and North America. UOB's purpose is to build the future of ASEAN. Our purpose guides The UOB Way – that defines our unique culture and belief system, anchored on our values of being Honourable, Enterprising, United and Committed, and our people philosophy of Care, Growth and Trust. About The Department UOB Innovation Hub 2 (InnoHub2) is a UOB-wholly owned subsidiary and a Centre of Excellence based in Malaysia, providing Group Business Services (GBS) to support the UOB Group. Started in 2021 with technology application design, development and support, InnoHub2 is expanding beyond technology services to deliver other business services to support the Bank’s growth ambition. We are looking for talented and motivated individuals to be part of the pioneer team spearheading the development and delivery of the new services. As part of the InnoHub2 team, you will have the opportunity to work on Group initiatives and gain regional business exposure. We are dynamic, passionate and purposeful about delivering trusted financial solutions that enables business growth. An exciting career progression with varied opportunities awaits you at IH2. Come grow your career with us. Job Responsibilities Responsible for day-to-day running of the iH2 ID Admin operations & raise any potential concerns to Reporting Manager before they become issues. Major Platform: Windows, Unix, Mainframe & AS400, Database – Managing business application, security administration, Security Administrator Manager to subscribe with the correct role and enablement based on the role – IT admin will enable on manual activation Access is only for Prod, UAT and MockRun environment – to also cover RDR Conduct periodic checks to ensure that Access Matrices & Limit Memos referred to by the team are up to date Responsible for the overall productivity and performance of the team in providing quality services to users Responsible for coaching, supervising, appraising, and monitoring the performance of the team Responsible for the team’s capacity planning and addressing training needs as appropriate Responsible for the team’s KPIs, periodic risk and control assessments, and corrective actions Responsible for maintaining up-to-date BCP requirements Work with the Reporting Manager to ensure SOP & administrative procedures/guidelines are kept up to date Take on projects/assignments as and when required Job Requirements No. of years of related experience: 7 - >9 years Skillsets: Preferred a combination of qualifications & at least 3-5 years of experience in ID administrative role with at least 3 years in a supervisory capacity. Strong communication, interpersonal skills, problem-solving skills, ability to plan and manage a team, and oversee day-to-day operations. Responsible for day-to-day running of the iH2 ID Admin operations & supervision of staff members. Raise potential concerns to Reporting Manager before they become issues. Conduct periodic checks to ensure that Access Matrices & Limit Memos referred to by the team are up to date. Responsible for the overall productivity and performance of the team in providing quality services to users. Responsible for coaching, supervising, appraising, and monitoring the performance of the team. Responsible for the team’s capacity planning and addressing training needs as appropriate. Responsible for the team’s KPIs, periodic risk and control assessments, and corrective actions. Responsible for maintaining up-to-date BCP requirements. Work with the Reporting Manager to ensure SOP & administrative procedures/guidelines are kept up to date. Take on projects/assignments as and when required. Be a part of UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a difference. Additional Requirements Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application. Apply now and make a Difference Together, Let’s Build the Future of ASEAN We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. Explore career opportunities with us today. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region. Career Site: UOB Career site

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Responsibilities

Responsible for the day-to-day running of the iH2 ID Admin operations and ensuring the overall productivity and performance of the team. This includes coaching, supervising, and monitoring team performance while addressing training needs and maintaining up-to-date administrative procedures.