ID/DD Case Manager at Village Behavioral Health

Richmond, Virginia, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

58000.0

Posted On

08 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Case Management, Service Needs Assessment, Individualized Service Plan Development, Crisis Intervention, Liaison Services, Client Advocacy, Residential Placement Coordination, Conflict Management, Problem-Solving, Record Keeping, EHR Systems, Communication, Budget Planning, Trauma-Informed Care, DBHDS Regulations Compliance

Industry

Mental Health Care

Description

Village Behavioral Health (VBH) is a licensed behavioral health organization providing residential facilities for the ID/DD population and mobile crisis intervention services. Our mission is rooted in the belief that "it takes a village" to foster healing, stability, and recovery. We are dedicated to delivering high-quality, person-centered, trauma-informed care to our clients and residents. Hybrid - In Office, Residential Homes, Remote 25-50% Travel Required Salary Range: 50,000 - 58,000 USD (DOE) The ID/DD Case Manager serves our residentials clients by assessing service needs, developing individualized plans, serve liaison to clients, their loved ones, and local service providers and programs, monitor ongoing client needs and advocacy. Core Responsibilities: Coordinate residential placement for new and existing clients in partnership with residential organization staff. Assess the service needs of adult residential clients with intellectual & developmental disabilities. Develop individualized service plans (ISP) and crisis intervention plans with consideration of clients' specific needs, goals, and preferences. Partner with residential support staff and leaders to identify routine needs and concerns, individuals' milestones, crisis, etc. Connect clients to community services that promote clients' individualized goals. Develop meaningful rapport with clients to create a safe and trustworthy relationships. Proactively engage with clients' authorized loved ones to keep them informed, monitor service delivery and satisfaction, and promote family engagement. Provide education to clients & their families about behavioral health illness, abuse, medication, clinical plans, and available community services. Provide written and oral instruction to direct support staff on individualized care needs. Develop and maintain crisis management plans and coordinate major and minor transition plans. Deliver and/or coordinate crisis intervention services, as needed. Observe and update client records (including physical/mental/behavioral health, medications, and side effects) in EHR systems. Assist in developing savings and budget plans in preparation for eventual independent living. Contribute to overall improvement of residential services under leadership of Program Manager & Program Director. Arrange appointments/service for clients' preventative, aftercare, and follow up care. Advocate for individuals to ensure delivery of needs, preferences, and rights. Ensure all federal/state laws, DBHDS regulations, and company standards are met in managing cliens' cases. Required Qualifications: Bachelor's degree in Human Service, Psychology, Social Work, Counseling, Sociology or equivalent work experience At least 1 year experience working with individuals with intellectual & development disabilities (ID/DD) Valid Driver's license with acceptable driving record & reliable transportation Effective written & verbal communication skills amongst various demographics Conflict management and problem-solving skills Ability to prepare case related reports including outcomes, successes, and challenges Ability to connect with clients and assess individual needs Experience with MS Office 265, EHR systems, and Notable (or ability to learn) Knowledgeable of clinical assessment methods Ability to partner with local service providers and coordinate client care Preferred Qualifications: Certified Case Manager credential Previous experience as a case manager 3+ years' experience working with individuals with intellectual & developmental disabilities (ID/DD) We offer all full-time employees with the opportunity to enroll in our comprehensive benefits package - including medical, dental, & vision coverage, life insurance, 401k, PTO (including paid holidays), and professional development assistance. Village Behavioral Health is an equal opportunity employer. Location Richmond, Virginia (Hybrid) Department ID/DD Services Employment Type Full-Time Compensation 50,000 - 58,000 USD (BOE)

Responsibilities

The Case Manager assesses service needs for residential clients with intellectual and developmental disabilities, develops individualized service and crisis intervention plans, and coordinates residential placement. Responsibilities also include serving as a liaison to clients, families, and service providers, monitoring ongoing needs, and advocating for clients.