DUTIES/RESPONSIBILITIES

Location: W1, London
Salary: £30,000 DOE
Working hours: 0800 to 1700 Monday to Friday
Benefits: 25 Days Holiday + BH, Flex Benefits (EMCOR UK discount scheme)
About EMCOR UK:
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, “One Data World,” we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.

What you will do

• Act as the central focus for Access Control management across the BBC account.
• Compliant operational delivery of Access Control management services to the BBC
• Support the Operational Teams with issues linked to Access Control management systems.
• Maintain a consistent method of reporting Access Control events with appropriate actions, reports and follow-up arrangements
• Ensure a consistent approach to maintaining records of auditing of Access Control systems
• Maintain an Access Control performance tracker and produce standardised reports as required.
• Undertake, specific training for ID Units and Local Radio Administrators as required
• Establish effective relationships and work closely with operational managers across theBBC Account, advising and supporting in respect of Access Control Management Systems.
• Support the investigation of incidents / failures to the Access Control system to determineroot causes and preventive measures.
• Provide ID Unit services / support to regional ID units across the account including coverfor W1 ID Unit teams.
• Provide card printing services for BBC ID cards including encoding of fobs and security keysacross the BBC estates.
• Compile, analyse, and interpret statistical data related to Access Control reporting.
• Undertake other duties associated with effective management of Access Control as necessary or as directed
• Be involved in and contribute to team meetings
• To prepare and maintain a hand over where required
• Advise the Line Manager of exceptional issues relating to Access Card Management
• Ensure that robust resilience planning is undertaken and maintained to prevent system failures
• Develop and drive initiatives to reduce cost and deliver excellence and continual improvement in Access Control management
• Understand and adapt continuously to client business drivers, challenges and expectations.
• Understand the contract terms and conditions and customer expectations at a detailed level and take ownership for the outcomes.Fulfil all reasonable requests from both visitors & client employees to ensure their comfort, satisfaction and safety.