ABOUT US

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.
Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

ABOUT THE ROLE

As the IAM Team Leader, you’ll be responsible for leading our Identity and Access Management environment, helping protect our systems and information by ensuring secure access and supporting compliance. This role will work closely with the wider IT Security team and various stakeholders across the business to manage incidents, drive improvements, and support ongoing reviews of access and governance processes.
This role is hybrid, with 2 days a week based at our Chadstone Support Office

WHAT YOU’LL BE DOING

• Lead and support a small IAM team, including permanent and contract team members
• Oversee access management processes, including provisioning, approvals, and system reviews
• Respond to and manage IAM-related incidents and service requests
• Contribute to IAM strategy and continuous improvement of security practices
• Work with stakeholders to plan and implement new tools, systems, and enhancements
• Maintain and support identity governance tools such as SailPoint and Azure AD
• Collaborate with external vendors and testing partners as needed
• Support compliance with data-related regulations such as PCI
• Lead IAM audit activities and reporting of security control effectiveness