IDVerse Product Manager II at Remitly Canada Operations Inc.

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

0.0

Posted On

04 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Product Development Plans, Customer Requirements, Market Analysis, Go To Market Strategy, Product Marketing Lifecycle, Product Delivery, SDLC, Agile Processes, Strategic Product Vision, Competitive Analysis, Business Case, Technical Approaches, Excel, Balsamiq, Tableau, Python

Industry

Financial Services

Description

Job Summary: The Product Manager II will own one or more product features and lead project execution. He/she will own product development plans and represent their feature(s) within the cross-functional team proposing new feature ideas that address a customer pain point or need based on his/her deep and first hand understanding of the customer. He/she will prioritize and communicate production customer issues and defects based on relevant data for timely resolution and also lead the demo to key stakeholders at program milestones. Responsibilities: Customer Focus • Interacts frequently with customers, and generates customer requirements. • Anticipates customer needs and prioritizes those for the organization. • Understands how his/her role impacts customer satisfaction. • Analyzes and interprets what is happening in the market, driven by the latest news/incidents, particularly competitive announcements and events. • Predicts short term market changes and implications on the product. • Continuously aims to meet customer expectations without compromising the commercial viability of the product. Data-Driven Decision-Making & Analysis • Actively gathers data from multiple sources (customer, market analysis, sales and revenue, etc.) to drive solutions to business problems and issues of consequence to the company. • Demonstrates the ability to make trade off decisions between potential product capabilities. • Evaluates product hypotheses in a quantitative manner, including AB testing for interactive products. • Effectively manages day-to-day issues and problems without intervention. • Generates new ideas by analyzing product data for insights. Go to Market & Product Marketing Lifecycle • Supports the go to market strategy with good communication of customer requirements and timelines to stakeholders. • Assists on launch plans through coordinated development with external customer facing teams such as marketing and sales. • Answers sales and customer questions regarding feature function, pricing, packaging, value proposition and competition. • Offers Train-the-Trainer sessions in support of operations for market rollout. • Assists on collateral for sales demonstrations and customer events. • Outlines key milestones, outcomes and deliverables during go-to-market and product strategy planning. Product Delivery & Development Lifecycle • Solves customer issues with product features that achieve business goals and metrics. • Has a deep understanding of his/her feature area and develops prototypes. • Participates in product discovery, according to defined process, for new product development. • Manages portions of the product lifecycle. • Is familiar with SDLCs as identified by management e.g. agile processes. Strategy & Commercial Acumen • Determines strategic product vision and priorities for a feature area, and shapes/champions future product direction. • Independently uses information derived from competitive analysis to drive product direction and strategy. • Understands, formulates and budgets the operating costs required to deliver the revenues. • Creates product development plans including opportunity assessment and business case. Technical Skills • Considers high-level technical approaches to use when prioritizing functionality. • Is proficient in various technologies to assist day-to-day tasks (Excel, Balsamiq, Tableau, Python, SQL, etc.) • Has a firm grasp of data and technical architecture principles and best practices. Competencies: Personal Capability Practices Self-Development • Continually develops depth and breadth in key competencies • Takes concrete actions relating to feedback to improve performance • Actively seeks feedback from others • Understands own strengths and weaknesses and looks for opportunities to build on both Solves Problems and Analyzes Issues • Is able to ask effective questions and collect facts from multiple sources in order to solve problems • Is able to effectively identify and analyze problems and propose solutions • Effectively manages day-to-day issues and problems without intervention Innovates • “Brainstorms“ with others to look for different approaches to current process and tasks • Looks for opportunities to develop new ideas or thinking within own role • Experiments with new ideas as part of role Interpersonal Skills Communicates Powerfully and Prolifically • Demonstrates effective conversational skills, including active listening and questioning • Shares information relevant to own role • Participates in team presentations Collaboration and Teamwork • Encourages co-operation between all members of the team • Seeks team members’ input and expertise; facilitates open and interactive discussion of matters affecting the team • Helps people to resolve conflict • Identifies and removes barriers to team performance • Identifies ways for further collaboration across teams Builds Relationships • Establishes rapport with others on the team and across teams • Works effectively with others to get work done • Treats all individuals with respect • Handles difficult situations, minimizing conflict • Inspires and motivates others to high performance • Brings enthusiasm to the team • Gets to know others in the team and what is important to them • Observes behaviours and models self after the others • Leads by example by performing at high levels Develops Others • Shares own specialist skills and knowledge with other members of the team • Acts as a buddy to new individuals on a team • Looks for opportunities to provide feedback to others Focus On Results Drives for Results • Works hard to achieve objectives • Stays focused on key commitments • Works with others to achieve joint goals • Looks to overcome obstacles or barriers to performing Experience (US Only) and Education Suggested Minimum Years of PM Experience: 4-6 years Critical Experiences: • Recognized as full owner of a product or multiple features • Identified, led and released changes or enhancements that improved customer in satisfaction and/or commercial impact. • Demonstration of thorough product development knowledge, include the ability to develop related business cases, content and product plans. • Successful participation in customer engagements. Education to Qualify: Bachelors or Masters degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

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Responsibilities

The Product Manager II will be responsible for owning one or more product features, leading project execution, and developing product plans based on a deep understanding of customer needs. This role involves prioritizing customer issues, leading demos to stakeholders, and driving feature direction based on competitive analysis.