IE Analyst - Admin at UPS

, , -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

0.0

Posted On

24 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Analytical Skills, Communication Skills, Interpersonal Skills, Problem-Solving, Planning Skills, Organizational Skills, Microsoft Excel, Data Analysis, Logistics, Operations, Project Management, Service Performance Monitoring, Operational Excellence, Vendor Coordination, Training, Documentation

Industry

Truck Transportation

Description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary This position is responsible for leading and supporting overall small package operations at UPS Korea in an efficient and effective manner, while meeting customer demands across various operational areas. The role requires proactive contribution to the team, a strong commitment to team development, and active support of overall departmental objectives. The incumbent will analyze and respond to operational requests, resolve operational and cross-functional issues, and ensure that customer demand and service requirements are consistently met. The successful candidate must be detail-oriented, possess strong communication skills, and demonstrate sound planning and organizational capabilities. In addition, the role requires the ability to establish, implement, and standardize appropriate procedures to sustain UPS’s high service quality standards. Responsibilities Package Operations Industrial Engineering (PKG IE) Forecast overall shipment volume and develop distribution plans accordingly. Audit, analyze, and monitor operational production performance. Deploy, maintain, and manage operational systems and devices. Configure, maintain, and manage backend system data related to operations. Operational Excellence (OE) Plan and implement overall operational setup and process improvements. Develop, audit, and monitor overall service performance plans. Coordinate and support internal audit activities. General Responsibilities Lead and facilitate meetings with internal departments, customers, vendors, and UPS Region or Corporate teams as required. Train and communicate with operational staff to ensure understanding of, and compliance with, standard operating procedures. Prepare documentation and reports and perform data analysis related to job responsibilities. Support assigned projects and perform Project Manager responsibilities when required. Manage UPS facility maintenance through effective vendor coordination. Prepare and submit regular and ad hoc Purchase Orders (PO) and Payment Vouchers (PV). Perform any other duties as assigned. Qualifications Bachelor’s degree or higher preferred. A minimum of three (3) years of work experience in logistics, operations, or a related field preferred. Strong communication and interpersonal skills preferred. Proficiency in English preferred. Strong analytical and numerical skills preferred. Proven problem-solving abilities preferred. Proficiency in Microsoft Excel required, experience with Access and Power BI preferred. Strong planning and organizational skills with the ability to meet targets and deadlines preferred. Working Hours / Location 40 hours per week (Monday to Friday, 09:00–18:00), excluding public holidays Lunch break: 12:00–13:00 Office location: 94-3, Mullae-ro, Yeongdeungpo-gu, Seoul, Republic of Korea Field work may be required on a short- or long-term basis, depending on business needs. Notice is hereby given in advance that the working location may be changed to another UPS facility. 직무 요약 (Job Summary) 본 포지션은 UPS Korea의 소형화물(Small Package) 운영 전반을 효율적이고 효과적으로 관리·지원하며, 다양한 운영 영역에서 고객의 요구사항을 충족시키는 역할을 수행합니다. 팀의 일원으로서 주도적으로 업무에 참여하고 팀 발전에 기여하며, 부서 전반의 목표 달성을 지원합니다. 운영 관련 요청을 분석·대응하고, 운영 및 유관 부서 간 이슈를 해결하여 고객 수요와 서비스 요구사항이 충족되도록 관리합니다. 세밀함과 원활한 커뮤니케이션 역량, 체계적인 기획 및 조직 관리 능력을 바탕으로 표준 운영 절차를 수립·정착하여 UPS의 높은 서비스 품질을 지속적으로 유지·강화합니다. 주요 업무 (Responsibilities) Package Center 업무 모니터 및 점검 담당 (PKG IE) 물동량 예측 및 이에 따른 분배 계획 수립 운영 생산성 및 성과에 대한 점검 및 모니터링 운영 시스템 및 장비의 배포, 유지 및 관리 운영 관련 백엔드 시스템 데이터 설정 및 유지 관리 서비스 결과 모니터 및 개선 관리 (OE) 전반적인 운영 세팅 및 운영 구조 개선 계획 수립 서비스 성과 계획 수립 및 관리 서비스 성과에 대한 점검 및 모니터링 내부 감사(Internal Audit) 대응 및 관련 업무 조율 기타 업무 (General) 유관 부서, 고객, 협력업체 및 UPS Region / Corporate 팀과의 회의 주관 및 참여 현장 운영 직원 대상 교육 및 커뮤니케이션을 통해 표준 운영 절차 이해 및 준수 관리 업무 수행에 필요한 각종 문서 및 보고서 작성, 데이터 분석 프로젝트 지원 업무 수행 및 필요 시 프로젝트 매니저 역할 수행 협력업체 관리를 통한 UPS 시설 유지·관리 정기 및 수시 구매발주서(Purchase Order, PO) 및 지급전표(Payment Voucher, PV) 작성·제출 기타 회사가 지정하는 업무 수행 자격 요건 (Qualifications) 학사 학위 이상 보유자 우대 물류, 운영 또는 유관 분야 경력 3년 이상 우대 원활한 커뮤니케이션 및 대인관계 역량 보유자 우대 영어 커뮤니케이션 가능자 우대 데이터 기반 분석 능력 및 수리적 사고 역량 보유자 우대 문제 해결 능력 보유자 우대 Excel 활용 능력 필수, Access 및 Power BI 사용 경험자 우대 기획력 및 일정·목표 관리 역량 보유자 우대 근무 조건 (Working Hours / Location) 근무시간: 주 5일(월~금) 09:00 ~ 18:00 ※ 공휴일 제외 점심시간: 12:00 ~ 13:00 근무지: 서울특별시 영등포구 문래로 94-3, UPS Korea 업무 수행상 필요에 따라 단기 또는 장기 외근(현장 근무) 이 발생할 수 있음 사전 통지에 따라 근무지는 다른 UPS 사업장으로 변경될 수 있음 Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.

Responsibilities

The role involves leading and supporting small package operations at UPS Korea, ensuring customer demands are met efficiently. Responsibilities include analyzing operational requests, resolving issues, and maintaining high service quality standards.