IFA Client Administrator at SW Group

Birmingham, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

0.0

Posted On

21 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service, Financial Products, Communication Skills, Organizational Skills, Judgment, Problem Solving, Relationship Building, Administrative Support, Regulatory Compliance, Pipeline Management, Back-Office Systems, Risk Management, Digital Tools, Team Collaboration, Time Management, Attention To Detail

Industry

Financial Services

Description

Company Description Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what’s next. Our success hinges on our people and that’s our secret for longevity. We are a team of passionate professionals and everything we do is guided by our purpose – placing the power of good advice into more hands, we go further to understand the needs of our clients and what matters most to them. We’re here to help them make significant decisions with confidence, provide strong foundations for the future and guide them towards their goals. Job Description Client Administrator within Financial Planning What will you be doing? We’re seeking an ambitious individual to join our Financial Planning team in Birmingham. You will be responsible for providing full administrative support to Financial Planners, ensuring client satisfaction through direct contact with clients, and other operational colleagues, while adhering to regulatory standards. This is a hybrid working role with a requirement to be in the office 3 days per week (initially will need to be 5 days in the office during probation) As a Client Administrator Financial Planning, your responsibilities will include among others: To work closely with the aligned Financial Planners to deliver excellent client outcomes. To build relationships with clients and maintain regular contact. Maintain back-office systems and client records in line with the company policies. Request policy information from third party policy providers if applicable. Liaise with operational teams where support is provided on activities. e.g., scripts, transfers, corporate actions, static data changes, where applicable. Preparation of meeting packs and valuations (as required) Process all business in accordance with required processes & proactive pipeline management, to include establishing new accounts on internal systems and collating AML documentation as required. Identify and report any risks, breaches, or errors through ensuring risks are logged through to mitigating actions and controls. To encourage client, use of portal and other digital tools, provide guidance where required. To collaborate and share best practices with colleagues. Qualifications Skills and Experience To be successful in this role, you should Previous experience supporting Financial Advisors / Planners Financial Planners –ideally 2 to 5 years’ experience. Knowledge of processing new business, preparing meeting packs, valuations, withdrawals Knowledge of financial products ISAs, GIAs, SIPPs, Pensions, Offshore Bonds & Trusts A strong ethic of client service. Ability to work under pressure and to prioritise work in an extremely busy and fast paced environment Excellent communication skills both written and verbal, influencing and organisational skills. Ability to use judgement and reasoning to propose solutions to problems. Professional Qualifications and Education Excellent standard of education, ideally degree qualified but not essential. Interested in further development through additional qualifications. Additional Information As a colleague here at Evelyn Partners, you will have access to benefits that include: Competitive salary Private medical insurance Life assurance Pension contribution Hybrid working model (role dependant) Generous holiday package Option to purchase additional holiday Shared parental leave We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know. Office Location: Birmingham

Responsibilities

The Client Administrator will provide full administrative support to Financial Planners and ensure client satisfaction through direct contact with clients and operational colleagues. Responsibilities include maintaining client records, preparing meeting packs, and managing business processes in accordance with regulatory standards.