DRIVE BUSINESS SUCCESS, AND YOUR CAREER.

At Sodexo, we’re passionate about driving innovation, ensuring operational excellence, and making a meaningful impact for our clients, colleagues and employees. To lead on this, we are currently seeking an experienced and dynamic Account Director. Play a crucial role in collaborating with our industry-leading pharmaceutical client in maintaining safe, compliant, and efficient environments and exemplary facilities services.
In this role, you will champion Sodexo’s values and a commitment to innovation by overseeing the performance of various facilities and locations, enhancing quality and safety standards, and supporting our Vested contract model. You’ll work closely with technical industry experts, and enable continuous improvement in compliance and service delivery.

ABOUT THE ROLE:

• Lead and inspire the operational team to consistently meet Key Performance Indicators (KPIs) and contractual commitments
• Direct and embed contract governance; driving safety, compliance and audit readiness across the account for both Hard FM (including GMP) and Soft FM services
• Develop and hold ownership of the accounts strategic projects regarding people, processes, improvement and growth
• Drive client and stakeholder satisfaction by fostering strong, long-term relationships and identifying new business opportunities
• To inspire and coach as a visible leader on-site, empowering management to lead with Sodexo’s values and engagement principles
• Enhance financial performance, ensuring effective budget management and productivity improvements
• Promote a culture of safety, adopting Sodexo’s Zero Harm Mindset and acting as an ambassador of Sodexo’s mission, ethos and values

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit