IKEA Alexandra : Part-Time Sales Associates at Ikano-Retail

Singapore, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

30 Dec, 25

Salary

0.0

Posted On

01 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Problem Solving, Attention to Detail, Organizational Skills, Physical Fitness, Home Furnishing Knowledge, Communication Skills, Teamwork, Time Management, Retail Experience, Microsoft Office, Shift Work, Customer Needs Assessment, Commercial Awareness, Product Knowledge

Industry

Retail

Description

Company Description The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA. We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans. We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment. Job Description About the job You understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet; You continuously keep yourself updated on the home furnishing products and in-store services and promotions to help customers make informed choices. Approach and listen to the customers at all time; in order to provide in-depth product knowledge. Understands the needs of the customer’s Life at Home and shares this knowledge with the customer and co-workers. Ensuring high level of customers’ satisfaction by assessing customers’ needs, providing information and assistance when required. You ensure the respective home furnishing business area are clean, tidy, items are on displayed, priced and fully stocked to provide an easy shopping experience for the customers. Actively steering top selling and prioritized products to maximize sales. Act and response quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback. Analyse your activity performance: identify successful activities, solutions and ideas, and use this information to improve your planning of future activities. You tidy up the store to ensure all loose hand articles are collected and returned to the respective home furnishing business. Qualifications Your profile You have an interest in home furnishing and people’s everyday life at home. Experience of working in a fast-paced environment, customer-focused and service industry. Strong understanding of what excellent customer service looks like and good problems solving skills. Ability to handle customer enquiries. Good attention to details and have the ability to prioritise and organise work in order to make the most efficient use of time available. You are physically fit, enjoy handle physical work and retail hours You are able to commit to working on shift work, weekends and public holidays Good Sales experience and able to actively sell through understanding of customer’s needs. Strong knowledge in Microsoft Office. Crucial to have good computer knowledge. Able to commit 3months for the role. Training will be provided.

Responsibilities

Sales Associates are responsible for understanding customer needs and providing in-depth product knowledge to ensure high levels of customer satisfaction. They also maintain the cleanliness and organization of the sales area to enhance the shopping experience.