Imaging Support Specialist (Registration) at UPMC

Pittsburgh, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

0.0

Posted On

07 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clerical Support, Telephone Etiquette, Faxing, Appointment Reminders, Message Documentation, Report Distribution, Stat Exam Management, Film Printing, CD Printing, RIS Operation, Patient Identification, Wrist Band Application, PACS Operation, Co-payment Collection, Typing, Filing

Industry

Hospitals and Health Care

Description

This role will locally rotate UPMC campuses and shifts (day & evening) Purpose: Provides clerical support to the Imaging Services Department. Responsibilities: Answers telephone with appropriate greeting stating the name of the department and identifying oneself. Faxes information both on the copier and through the RIS. Conducts appointment reminders calls in a pleasant and courteous manner. Transfers calls to the appropriate department or person and documents and conveys messages as needed. Provides support to the radiologist by calling preliminary reports or obtaining information requested by the radiologist. Manages stat exams by obtaining report and forwarding or calling the results to the appropriate physician. Places orders for film and CD printing of exams. Documents film sign-outs in RIS. Verifies CDs are burnt appropriately for distributing to patients. Checks patient identification when releasing films or CDs. Obtains the patient release and packages exams that need to be mailed. Downloads CDs from outside facilities. Verifies patient identification using at least 2 patient identifiers. Places correct wrist band on patient. Uses RIS to verify the correct input of ordering physician and location and correct exam ordered. Confirms accurate visit number is populated for that day of service. Arrives patient uses the tracking screen. Prepares registration paperwork and wrist bands for the follow day. Enters accurate orders for x-ray exams. Contacts physician offices for orders when not available at the time of reception. Uses PACS to obtain both reports and exam information. Uses proper verbiage established to collect co-payment per policy and protocol. High school diploma or equivalent required. Business training preferred, including typing and filing. Familiarity with anatomical and medical terminology preferred. Licensure, Certifications, and Clearances: Act 31 Child Abuse Reporting with renewal Act 33 with renewal Act 34 with renewal Act 73 FBI Clearance with renewal UPMC is an Equal Opportunity Employer/Disability/Veteran

Responsibilities

This role provides essential clerical support to the Imaging Services Department, which includes managing communications, handling appointment logistics, and processing exam documentation via phone, fax, and internal systems. Key duties involve supporting radiologists, managing stat exam results, and ensuring accurate patient registration and material handling like films and CDs.