Imaging Support Specialist at UPMC

Cumberland, Maryland, United States -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Clerical Support, Computer Skills, Phone Etiquette, Organization, Telephone Answering, Faxing, Appointment Reminders, Patient Identification, Data Entry, Co-payment Collection, Film Printing, CD Burning, Report Distribution, PACS Operation, Typing, Filing

Industry

Hospitals and Health Care

Description

UPMC Western Maryland is seeking a Casual Imaging Support Specialist to join our team! The Imaging Support Specialist plays a key role in providing clerical support to the Imaging Services Department. The casual schedule will work rotating shifts between the hours of 7:30 A.M.– 5:30 P.M., including rotating Saturday coverage. Candidates with strong computer skills, professional phone etiquette, and a friendly, organized approach are highly encouraged to apply! Responsibilities: Answers telephone with appropriate greeting stating the name of the department and identifying oneself. Faxes information both on the copier and through the RIS/CVIS if applicable. Conducts appointment reminders calls in a pleasant and courteous manner. Transfers calls to the appropriate department or person and documents and conveys messages as needed. Verifies patient identification using at least 2 patient identifiers. Places correct wrist band on patient. Use RIS or CVIS if applicable to verify the correct input of ordering physician and location and correct exam ordered. Confirms accurate visit number is populated for that day of service. Arrives patient uses the tracking screen. Prepares registration paperwork and wrist bands for the follow day. Enters accurate orders for x-ray exams and echocardiograms. Contacts physician offices for orders when not available at the time of reception. Uses proper verbiage established to collect co-payment per policy and protocol. Places orders for film and CD printing of exams. Documents film sign-outs in RIS/CVIS if applicable. Verifies CDs are burnt appropriately for distributing to patients. Checks patient identification when releasing films or CDs. Obtains the patient release and packages exams that need to be mailed. Downloads CDs from outside facilities. Provides support to the radiologist and cardiologist by calling preliminary reports or obtaining information requested by the radiologist and/or Cardiologist if applicable. Manages stat exams by obtaining report and forwarding or calling the results to the appropriate physician. Uses PACS or CVIS if applicable to obtain both reports and exam information. Performs in accordance with system-wide competencies/behaviors. Performs other duties as assigned. High school diploma or equivalent required. Business training preferred, including typing and filing. Familiarity with anatomical and medical terminology preferred. Licensure, Certifications, and Clearances: UPMC is an Equal Opportunity Employer/Disability/Veteran

Responsibilities

This role primarily involves providing essential clerical support to the Imaging Services Department, which includes managing communications, verifying patient information, and handling documentation for various exams. Key tasks involve answering phones, processing paperwork, entering orders into RIS/CVIS, and managing the distribution of exam results like films and CDs.