Immediate Support Counsellor

at  Perkbox Vivup

Schedule: Full time and part time (minimum 4 days per week)
Salary: £26,000 per annum
Location: Remote
Reports to: Senior Counsellor
Perkbox Vivup are a specialist provider of Employee Assistance Provision (EAP). With clients across the UK within the Public and Private sectors, we are a growing provider of EAP. We are proud of our clinical excellence, clinical governance, innovation, and service delivery. We provide a wide range of clinical support and therapeutic interventions to employees across a wide range of industry sectors. Innovative, passionate, and dynamic, we see our staff as our best asset for the contributions they make across our services.
We offer clients psychological support via our EAP, a short-term model moving through to secondary-tier mental health and a wide range of training and additional clinical services. You can expect clients with a wide range of presenting issues both work and home related. Our EAP team provide a 24/7 confidential support service alongside access to telephone, virtual and face-to-face counselling and support.
Utilising technology to support a team environment, but enabling home-based working, you will help deliver structured counselling to employees of commissioning organisations across public and private sectors. With robust induction and training, 121 clinical supervision, case management, peer supervision and a monthly CPD programme, you will be supported to grow as a practitioner and individual.

ABOUT THE ROLE

The post holder(s) will be required to provide low-intensity psychological support options for clients entering the service, including but not limited to CAB style advice and information, local and national support agencies, and a wide range of internal psychological support pathways. Perkbox Vivup will support the post holder to gain a range of skills and experience in the delivery of psychological support, advice, and information to clients of the service. The post holder will undertake initial risk assessments using recognised and validated assessment methodology. The post holder will work a blended role with split time for providing in-the-moment support calls and structured sessions. Using a stepped care approach, the post holder will triage clients into internal and external services in line with Perkbox Vivup Clinical assessment and management processes.

WHAT YOU’LL BE DOING

• Accept referrals via agreed protocols within the service.
• Assess and support people with common mental health issues in the self-management of their recovery and triage to internal and external psychological support.
• Undertake client-centred interviews which identifies areas where the person wishes to see change and or recovery and makes an accurate assessment of risk to self and others.
• Provide access daily to in the moment support for clients wishing to speak with a low intensity practitioner. This will involve the use of counselling skills, psychoeducation, and assessment.
• Make decisions on suitability of new referrals, adhering to The Employee Resilience Company referral protocols.
• Provide a range of information and support for clients entering the service. This may include self-help CBT and information about pharmacological treatments. This work may be face to face, telephone or via other media channels.
• Provide supporting information to managers or other key personnel within customer organisations where required.
• Adhere to an agreed activity contract relating to the overall number of client contacts offered, and clinical sessions carried out per week to minimise waiting times and ensure service delivery remains accessible and convenient.
• Attend multi-disciplinary meetings relating to referrals or clients in treatment, where appropriate.
• Complete all requirements relating to data collection within the service using CORE-Net as a clinical management tool.
• Keep coherent records of all clinical activity in line with service protocols and use these records and clinical outcome data in clinical decision making and onward triage internally and externally.
• Work closely with other members of the team, ensuring appropriate step-up and stepdown arrangements are in place to maintain a stepped care approach to psychological support.
• Assess and integrate issues surrounding work and employment into the overall therapy process.
• Always operate from an inclusive values base which promotes recovery and recognises and respects diversity.
• Occasional on-call work (max 3 occasions/year)