.We are seeking a highly organized and proactive Immigration Assistant to support our Regulated Canadian Immigration Consultant (RCIC) and team in managing a wide range of immigration cases. This role requires excellent communication skills , strong document handling, administrative abilities, and an understanding of Canadian immigration procedures.
https://www.z2hsports.com/

QUALIFICATIONS:

• Diploma or Degree in Business Administration Immigration Law, Legal Administration, International Relations, or related field
• 1+ years of experience in immigration case management or consulting (preferred)
• Fluency in English and Mandarin (written and spoken) required
• Excellent attention to detail, organizational skills, and ability to manage multiple files
• Experience with IRCC portals, ATIP requests, and case research
• Strong MS Office and digital literacy; experience with Chinese social media platforms an asset
• Positive attitude, client-first approach, and ability to work independently and as part of a team
  Job Types: Full-time, Permanent
  Pay: $53,974.28-$83,678.98 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• On-site parking
• Vision care

Work Location: In perso

immigration Case Management

• Coordinate and manage client files including Visitor Visas, LMIAs, Work/Study Permits, Family Sponsorships, Visa Restorations, PNP, Startup visa and H&C applications.
• Draft submission letters and provide detailed documentation checklists tailored to various immigration programs.
• Analyze GCMS/ATIP notes to identify case-specific issues and assist RCIC with case strategies.
• Submit webforms, upload documents, and handle IRCC communications on behalf of clients.
• Calculate CRS/EOI scores and advise RCIC on program suitability and draw trends.
• Conduct research on federal and provincial programs including OINP, RNIP, Home Care Worker Pilot, FCIP, and PEQ.

Administrative & Team Support

• Supervise and delegate tasks to junior staff (team of 5) to ensure workflow efficiency and timely file progression.
• Track and maintain up-to-date client information using internal systems and spreadsheets.
• Monitor client billing, manage financial transfers between trust and general accounts, and resolve payment issues through direct communication.
• Prepare and review invoices, client contracts, monthly reports, and reliability records.
• Support RCIC with case audits, license renewals, and client account reconciliation.

Client Communication & Relationship Management

• Serve as the first point of contact for clients via WeChat, WhatsApp, email, and phone (in English and Chinese).
• Prepare summaries for consultations and manage reception duties for walk-in and virtual inquiries.
• Prioritize tasks based on RCIC’s instructions, case deadlines, and complexity.

Digital Content & Compliance

• Create and manage social media content (WeChat & RED/Xiaohongshu), increasing visibility and engagement
• Post and update LMIA job advertisements in compliance with ESDC requirements.
• Assist with developing prompt-based AI support tools and automation templates.