Immigration Services Assistant II at Catholic Charities of LA

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Jan, 26

Salary

0.0

Posted On

25 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Service Skills, Bilingual English/Spanish, Document Translation, Immigration Law Knowledge, Record Keeping, Confidentiality, Administrative Skills, Communication Skills

Industry

Non-profit Organizations

Description

Assists the Immigration Department and its clients with many of the needed steps in obtaining Citizenship, DACA, and Legal Permanent Residency - particularly for family reunification. Essential Duties and Responsibilities * Performs all duties of an Immigration Services Assistant I that include: * Working under direction to assist in preparation of affirmative immigration cases. * Attending all assigned training and maintain a passing score for all training received. * Completing assigned tasks accurately and within stated time frames * Fielding phone calls from potential clients, schedules client phone or in-person appointments. * Assisting clients in completing legal immigration applications by phone, in the office or at offsite workshops. * Accurately documenting client information and completes intake forms and applications as assigned. * Communicate clearly with clients as assigned regarding documents required and how to obtain those documents. * Accurately reviewing forms and documents submitted by clients for completeness. * Maintaining client records as assigned. * Quickly and accurately updating client records in data system(s) as assigned. * Performing general office administrative/clerical work (scanning/filing/copying). * Provides routine information and assistance on applications for benefits. * Reviews and verifies accuracy and completeness of submitted documents for benefits. * Submits inquiries to the USCIS. * Manages all administrative responsibilities in the legal office. * Prepares closing letters and emails. * Perform other related duties as assigned. Qualifications: * Completion of high school required, 60 college units preferred and a minimum of two years of current Immigration Services experience. * General knowledge of Federal immigration and naturalization laws, regulations and procedures preferred. * Bilingual English/Spanish required. * Able to translate documents from/to English/Spanish. * Effective client service skills. * Maintain high level of confidentiality. * Maintain accurate and orderly records and files. Catholic Charities offers a wide range of employee benefits to support the total wellness of its employees. Our competitive package provides the flexibility to select the benefits that best meets the employee’s needs. Benefits are effective the first of the month following 30 days of employment. * Medical, Dental & Vision * Life Insurance * Retirement Plan to include 401a/employer contribution only and 403(b) * Supplemental Insurance (life, Accident, disability insurance, etc.) * Flexible Spending Account * Health Care Spending Account Reimbursement accounts (HAS) * Vacation days – 12 days per year * Sick time – 10 days per year * Short- and Long-Term Disability * 13 holidays per year for regular f/t & p/t employees * Public Service Loan Forgiveness * Cell Phones for those working in Shelters or with Clients outside of the office * Employee Recognition - Annual Staff Appreciation Day Event * Free Parking

Responsibilities

The Immigration Services Assistant II assists clients in obtaining Citizenship, DACA, and Legal Permanent Residency, focusing on family reunification. Responsibilities include preparing immigration cases, documenting client information, and managing administrative tasks in the legal office.