Title: Impact and Evaluation Coordinator
Reports to: SVP, Impact and Strategy
Location: 305 7th Ave, 9th Floor, New York, NY 10001
Hours: 35 Hours/Week; Non-Exempt (Hybrid – 3 days a week in office, 2 days WFH)
Salary: $53,000-$57,000/Year
Job Summary: The Good Shepherd Services Impact and Evaluation Department’s (I&E) mission is to support programs in managing their contracts and learning from data to strengthen the services and impact. I&E oversees agency-wide efforts in performance management, promoting implementation of evidence-based practices, and supporting evidence-generating activities.
The I&E coordinator is responsible for overall management of department-wide organization, systems and processes to ensure best practices and consistency across the department. Additionally, the I&E coordinator will manage external procurement systems to ensure GSS is compliant with all City, State and Federal systems for contracting. Lastly, the coordinator will support the I&E team in contract development and management.
Major Duties:

SYSTEMS and ORGANIZATION

• Manage all internal systems such as SharePoint, Airtable and Canva
• Manage department’s hard, cyber files and databases
• Coordinate with Impact and Evaluation staff on updating policies and procedures.
• Create templates to be used across the department for multiple projects
• Assist with onboarding of new staff to internal and external policies and procedures
• Oversee purchasing for the department
• Assist with meeting planning, coordination and execution
• Distribute notes and follow up steps post meetings
• Oversee the compliance of all city, state, and federal procurement systems.
• Update systems with information as needed
• Submit necessary paperwork to funders to ensure compliance.

Contract Development & Management

• Prepare, process, manage and submit all procurement documents for existing government grants/contracts, and those pending renewal or amendment, including subcontracts
• Oversee coordination and submission of yearly NYC Discretionary applications
• Distribute contract documents to appropriate agency staff to ensure timely delivery of critical contract/program information
• Maintain and update all internal tracking charts on an ongoing basis
• Collect, track, and maintain data and back-up information from programs needed for fiscal invoicing and program reports
• Assist in the development and submission of workscopes, reports and documents for government funders
• Collaborate with program and support staff to ensure timely submission of documents and reports
• Assist Contract Manager in various licensing and certification processes
• Enter necessary data into agency database such as Salesforce; run necessary reports on data collected
• Manage government contracts reporting schedule; set report reminders; send regular reminders to program, fiscal and evaluation staff and follow up as needed to meet deadlines
• Collect reports in a timely manner; assist in editing reports and clarifying information
• Submit reports to government funders and act as liaison to all GSS internal departments
• Manage back-up documentation for reporting process
• Communicate with funders and departments across the agency for program and contract implementation

Qualifications:

• BA degree required
• One-year related experience and familiarity with office systems and procedures required
• Must demonstrate strong critical thinking skills with the ability to analyze issues, anticipate challenges, and propose practical solutions
• Proficient in Microsoft Office Suite required
• Must be self-motivated, detail and deadline oriented with superb follow-up and prioritization skills
• Must demonstrate ability to perform in a busy work environment during high volume periods
• Must demonstrate professional writing skills
• Proven ability to communicate with staff at all levels
• Must be able to work independently and in as a team
• Must possess the ability to build collaborative relationships across teams, departments and external stakeholders
• Valid New York State Public Notary license a plus
• The ideal candidate is someone who thrives on creating effective and efficient systems to support a busy team that supports human service programs across the city

Please refer the Job description for details