“At Klipboard we’ve introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.”
Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively

Working within PSG Autopart Implementation team as an Autopart Implementation Consultant, the candidate will be implementing and supporting the delivery of Autopart ERP projects and ad-hoc works. The Consultant will take responsibility for delivery of core functionality within Autopart through the Capability Lead programme and in addition contribute to the continuous improvement of project delivery by offering their feedback to the Centre of Excellence and Management teams.

• Working as an Automotive Consultant within the Implementation Department of Kerridge Commercial Systems (KCSL) following our corporate Consultant Charter to deliver consultancy services to our customers.
• To assist in the demonstration, business discovery, installation, training and implementation of KCS systems at customer sites delivering consultancy services. Part of the role will require you to work out of the office or remotely to investigate, progress and resolve Automotive customer support calls.
• To liaise with other departments and customers during the implementation and to assist in the resolution of problems on behalf of the customer resulting from the practical application of the software.
• The role involves travel (your own vehicle is an essential part of the role) to customer sites across UK, Scotland and Ireland and may also include travel to our other offices in the UK and Ireland.

EXPERIENCE AND/OR QUALIFICATIONS:

• A minimum 1-year experience in implementation of ERP
• Successful implementation of multiple end to end projects.

COMPANY INFO

You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we’ve introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work.”

• Will take leading role in delivery of implementation projects for the Automotive suite of products.
• To provide training & consultancy for the customer.
• To resolve, or assist in the resolution, of customer problems and queries arising from the implementation and subsequent live operation of standard or modified software at customer sites.
• To attend project meetings when required, internally or with clients, to gain or impart knowledge on current status of projects and to document details when appropriate.
• To assist with the on-going Automotive support function at all times on current or previously implemented systems, as and when required, by taking support calls from clients when appropriate. Processing support calls when assigned to Support work duties, this can be office based or working remotely.
• To liaise with the customers to define, or help define, requirements, specifications for modifications to the software.
• To resolve, or assist in the resolution, of customer problems and queries arising from the implementation and subsequent live operation of standard or modified software at customer sites.
• To attend project meetings when required, internally or with clients, to gain or impart knowledge on current status of projects and to document details when appropriate.
• To liaise with the customers to define, or help define, requirements, specifications for modifications to the software.
• To assist the development team with understanding of specifications during the development of modifications and subsequently test and document developed changes.
• To train colleagues in the operation of modified software, as and when required, to ensure a smooth hand over of projects to the support function.
• To train the customer’s project team and provide knowledge transfer in the operation of modified software, as and when required.
• To cover for colleagues, as and when required, in all areas where knowledge overlaps, and to undertake other such duties as may reasonably be requested.
• Production and submission of consultancy documentation in line with company procedures and submitted in a timely manner. Timesheet completion in line with company procedures.